The HR and Admin Director provide strategic leadership and direction in all aspects of Human Resources and Administrative Management. This role oversees organizational development, talent management, and the delivery of shared HR services across multiple business units. The position ensures alignment of HR and administrative strategies with business goals to drive organizational effectiveness, employee engagement, […]
Transition and Transformation Lead
Job Type: Full-time
Head of Business Process Services Delivery
The Head of Business Process Services will be responsible to develop and implement BPS capability within Global Shared Services Unit, contributing to the transformation of our Global Delivery Unit into the Future Mode of Operation (FMO), that supports large-scale adoption of automation, incorporates follow-the-sun, leverages AI techniques, supports a one-standard approach across all Global Delivery […]
Head, Finance Shared Services Center
The Head is accountable for the strategic leadership, development, and operational excellence of the Manila Financial Shared Services Center. This role is pivotal in driving scalability, efficiency, and continuous improvement across finance operations through a robust shared services model. The Head oversees end-to-end service delivery, including the migration, execution, and optimization of financial processes across […]
Director of Supply Chain (BPO/Shared Services)
Leading multinational company with a fast-growing presence in the Philippines Opportunity to be a pioneering member to lead the Supply Chain team The hiring company is a large organization operating within the business services industry. It is known for its professional environment and commitment to delivering high-quality solutions in procurement and supply chain management.
Head of Risk Management & Compliance – GBS
This role will lead the design, implementation, and evolution of a robust compliance and controls framework across GBS. This role is central to ensuring that Global Business Services operates in accordance with all relevant laws, regulations, and internal policies, including Sarbanes-Oxley (SOX). The ‘Head of Risk Management & Compliance’ will directly support the Global Process […]
Head of Finance Shared Services
The Finance Shared Service Center (FSSC) Leader will be responsible for overseeing and managing all financial shared service operations based in Manila, Philippines. This critical role will ensure the efficient and effective delivery of finance processes, including but not limited to accounts payable, accounts receivable, general ledger, treasury operations, trust accounts and financial reporting support […]
Director, Service and Performance Management
This role will ensure that GBFS delivers services that are efficient, scalable, knowledge-enabled and continuously improving. The Director will also own the function’s budget, ensuring resources are deployed effectively to support performance goals. While this role does not manage outsourced partners directly, it will work closely with the Director of Vendor Management (also under Enablement […]
Welfare/Wellness, Health & Safety Lead
The Welfare/Wellness, Health & Safety Lead will effectively manage compliance with Occupational Safety and Health standards through the implementation and evaluation of employee safety, health, and wellness programs.
Senior Leader of Contact Center Operation (Financial Services)
We are looking for an accomplished and strategic leader to direct large-scale contact center operations in the financial services sector. This role requires deep expertise in bank operations (preferably collections) and customer service, with proven ability to lead teams of 300+ FTEs. The Director will be responsible for driving operational excellence, ensuring compliance in a […]
