The Director, Finance Shared Services (FSSC) – Service Delivery & Operations is responsible for leading the day-to-day operations of Record to Insight (R2I), Global Expense Management, and Professional Services Finance Operations. This role requires a strong foundation in accounting principles and financial operations to ensure the accuracy, integrity, and timeliness of financial processes and outputs. […]
Shared Services Head
The Shared Services Head takes overall accountability for managing the concept-to-service pipeline, and ensuring the completion of the different phases and appropriate progression through these phases. Also accountable for identifying and securing appropriate stakeholder support, and the required environments (policy, process, tech) to support the service delivery throughout the phases.
Head of Shared Service
The Head of Shared Services is responsible for owning and strengthening VA Platinum’s internal support functions across the business. This role provides strategic and operational leadership to departments that enable scale, consistency, and service excellence across multiple sites. This role is accountable for how internal services are designed, governed, and delivered. The Head of Shared […]
Director, Finance SSC
In July 2024, Delivery Hero SE merged its market-leading food delivery businesses, namely foodora and Yemeksepeti in Europe, and foodpanda in Asia. Together, all three businesses now form the second-largest organization within Delivery Hero, following Woowa in South Korea. Powered by Delivery Hero’s Pandora platform technology, the newly formed organization will continue to be known […]
Head of Service Delivery
We are working with the North American business of a global insurer who are seeking a new service delivery head for their retirement operations shared service centre based out of the Philippines. The ideal individual will be: A Filippino local speaker based in Manila; Strong background in operations transformation; Seasoned operations practitioner; Financial Services Experience […]
Head, Shared Services
The Shared Services Head takes overall accountability for managing the concept-to-service pipeline, and ensuring the completion of the different phases and appropriate progression through these phases. Also accountable for identifying and securing appropriate stakeholder support, and the required environments (policy, process, tech) to support the service delivery throughout the phases.
Senior Manager, HR Shared Services
Global Talent Operations Center (GTOC) is the Talent/HR function’s shared services strategy for delivering services at scale, from the recruiting process to the offboarding journey of our candidates and employees at Netflix. GTOC operates in two sites, Mexico City and Manila, working together to deliver services around the clock for our global workforce. The Manager, […]
O2C Transformation Director
The employer is a large organization in the IT-BPM industry, known for providing innovative solutions and services. They are committed to delivering impactful strategies and fostering professional growth within their team.
Global Quality Senior Manager for Shared Services
We are seeking a passionate and experienced Global Senior Manager to join our QA Managed Services team. The ideal candidate will have a strong background in QA, Operations, or a related field, with the ability to drive organizational change and manage cross-functional teams. This role will ensure our company’s customer experience strategy aligns with our […]
Senior Manager for Offshore Shared Services
The Senior Manager – Offshore Shared Services & Operations will serve as the single point of accountability for establishing, scaling, and running offshore shared services operations. This role owns end‑to‑end operational delivery, workforce productivity, employee engagement, and partner orchestration—working closely with external partners (e.g., KMC) for recruitment, legal compliance, payroll, facilities, and office operations. The […]
