Senior Director, Customer Support & Success

We are seeking an experienced and strategic Senior Director to lead technology delivery for our Customer Success, Support, Professional Services, and Shared Services functions. In this role, you will serve as the primary technology partner to these business teams—driving the strategy, design, and delivery of scalable, customer-centric solutions that enhance service execution, streamline operations, and […]

Senior Counsel, Global Business Services

As Senior Counsel you will be the go-to legal partner for our Global Business Services (GBS) group, which includes critical functions such as Finance, Global Risk Management, Human Resources, and Workplace Experience. GBS teams work across the entire Capital Group enterprise, enabling all other departments to accomplish their work.

Accounting Transformation – Associate Director

In today’s fast-paced environment, accounting organizations are expected to deliver more with fewer resources—and to do it faster. Riveron supports public and private companies in enhancing the accuracy, efficiency, and scalability of their accounting operations. We assess current processes and systems, identify opportunities for improvement, and implement tools and automation to streamline routine tasks—enabling accounting […]

Assistant Director, Stewardship

The Assistant Director of Stewardship (“Assistant Director”) supports the execution of a comprehensive stewardship program in a robust shared services business operation by facilitating personalized donor-centric recognition strategies and operationalizing high-touch stewardship practices. The Assistant Director is an integral and sophisticated donor communications specialist and principal collaborator on strategic donor engagement with a talent for […]

Director of Accounting, Global Processes

This role will drive global accounting processes transformation and global accounting consistency to support timely and accurate financial reporting. This position reports to the VP, North America Controller and Global Process Owner for Account to Report (ATR). The Director of Accounting, Global ATR will serve as a key leader for the ATR function. This role […]

Head of GBS Engagement & Service Management

You will be responsible for leading a team of Engagement and Service Management Leads, building strong, trust-based relationships with stakeholders. Your focus will be to support the creation and execution of a stakeholder-focused GBS Engagement Strategy to help leaders achieve improved value and business outcomes. By partnering with GBS Leadership, Business Transformation, and Service Delivery […]

Principal HR Shared Services Operations / Channels Manager

We are seeking an experienced and highly motivated Principal HR Operations / Channels Manager. This critical role will be responsible for managing our relationship with an outsourced service provider delivering 24/7 employee support. The ideal candidate will have a strong background in managing similar partnerships, preferably within large, complex organizations, and possess the ability to […]

Principal HR Shared Services Operations / Channels Manager

We are seeking an experienced and highly motivated Principal HR Operations / Channels Manager. This critical role will be responsible for managing our relationship with an outsourced service provider delivering 24/7 employee support. The ideal candidate will have a strong background in managing similar partnerships, preferably within large, complex organizations, and possess the ability to […]

Director of Revenue Management (Hotels)

The Director of Revenue Management is responsible for supporting the function of optimizing revenues throughout all property hotel/motel locations. Primarily for room revenue but extends to recommendations and monitoring of all revenue-generating areas. Managing and evaluating the online revenue management initiatives, content, rate set-up, and availability. Close liaison with the Front Office, Reservations, Sales & […]