We are seeking a passionate and experienced Global Senior Manager to join our QA Managed Services team. The ideal candidate will have a strong background in QA, Operations, or a related field, with the ability to drive organizational change and manage cross-functional teams. This role will ensure our company’s customer experience strategy aligns with our […]
Senior Manager for Offshore Shared Services
The Senior Manager – Offshore Shared Services & Operations will serve as the single point of accountability for establishing, scaling, and running offshore shared services operations. This role owns end‑to‑end operational delivery, workforce productivity, employee engagement, and partner orchestration—working closely with external partners (e.g., KMC) for recruitment, legal compliance, payroll, facilities, and office operations. The […]
Delivery Director
operationalise their marketing vision, modernise ways of working, and reliably deliver at speed and scale across channels, markets and time zones. This role exists to elevate APAC’s capability to deliver this by: Translating client strategy into workable operating models and execution systems; Driving account transformation (ways of working, tooling, governance, talent models); Embedding GenAI-enabled delivery to improve speed, […]
GSC Chief Operating Officer
The Global Shared Services Centre (GSC) is our centralised hub that provides specialist support to all IWG countries and functions. It drives efficiency and reduces costs by standardising processes across Finance, HR, Billing, Customer Support, IT and all other core functions. This job is a key executive job, partnering with the GSC Managing Director, to […]
Finance Associate Director
The Finance Associate Director is responsible for overseeing the full spectrum of finance operations for the Philippines entities, including financial reporting, statutory compliance, budgeting, forecasting, and internal controls. This role supports strategic decision-making by providing financial insights and ensures alignment with corporate policies and regulatory standards. The position also leads a finance team based in […]
GSC HR Director
This HR Director is responsible for country HR leadership for IWG’s employing entities in the Philippines, notably for the Manila Global Service Centre (GSC). This entails full accountability over talent acquisition, strategic workforce initiatives, rewards and recognition, performance management, employee relations, and local HR compliance. This role also functions as a strategic advisor to the […]
Head of R2R Global Accounting Services and ABP
This role needs to manage a team sized up to 250 FTEs with direct reports based in the Hub. Main responsibilities shall include recruitment, onboarding, training, performance management, offering feedback, employee relations, and ensuring compliance with labor laws and regulations
Director of Corporate Services
The Director of Corporate Services leads and oversees centralized support functions including Human Resources, Information Technology, Internal Audit, Business Process, and Marketing. This role is accountable for governance, compliance, operational efficiency, cost optimization, and service excellence across all corporate functions. The position ensures that support services are structured, scalable, and aligned with overall business strategy.
Country Leader
Reporting to the Senior Director, Global Shared Services, the Country Leader-Manila SSC will serve as a strategic business partner and member of the Global Shared Services Leadership Team contributing to the companies business strategy, direction, and overall success. This strategic role is a key member toward the continued building of a “Best in Class” Shared […]
Finance Director
The Finance Director will play a critical role in shaping the financial strategy and direction of our shared service company. Reporting directly to the Chief Operating Officer (COO), this individual will lead a team of finance professionals and oversee all aspects of financial planning, analysis, reporting, and compliance. The Finance Director will collaborate closely with internal stakeholders […]
