Shared Services Delivery Head
Eastwest Banking
APAC/Oceania, Philippines, Makati
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Salary
Rank
Senior Director
Responsibility
Design/Transform
Scope
Regional
Workplace
Hybrid
Functions
IT
Reports to
Level
N-2
Travel Max:
0%
Posting Date
05-27-2026
Description
Our Information Technology team is looking for experienced professionals to join us in Makati with the role of Shared Services Delivery Head.
In this role you will lead the end-to-end delivery of cross-functional technology solutions through a shared services model, ensuring alignment with enterprise goals while overseeing solution design, delivery execution, and resource management to drive efficient, scalable, and high-quality system development across business units. You will also act as a unifying leader to strengthen delivery maturity and build talent capability, directly contributing to the bank’s digital transformation and modernization agenda.
Key Responsibilities
- Lead, manage, and develop the Shared Delivery Services team composed of Solution Designers, Delivery Services Engineers, and Technical Delivery Managers
- Drive the planning and execution of systems delivery projects, ensuring quality, timeliness, and alignment with business objectives
- Establish and maintain standardized delivery practices and frameworks to improve efficiency and scalability across teams
- Collaborate with Business, Product Owners, and Architecture teams to ensure solutions are aligned with enterprise strategy
- Monitor delivery risks and dependencies across squads, proactively escalating and resolving blockers
- Lead resourcing strategy, workforce planning, and talent development to support the team’s long-term sustainability
Qualification & Requirements
- Bachelor’s degree in Information Technology, Computer Science, engineering or any related field
- Minimum of 10 years of experience in technology delivery, including at least 5 years in a leadership or senior management role
- Proven experience managing large-scale systems development teams or delivery organizations, with a background in financial services or other regulated industries preferred
- Strong understanding of systems delivery lifecycle methodologies (Agile and Waterfall), with expertise in solution design and architecture alignment
- Proven capabilities in program and project management, DevOps and continuous delivery practices, as well as risk and issue management
Benefits
- Career development and training opportunities
- Competitive salary package and benefits
- Performance-based incentives and recognition programs to reward high-performing individuals
- Opportunity to work with industry experts and be mentored by them
- Defined career progression paths to guide you in your professional growth
Company Profile
Eastwest Banking
Industry
Banking & Lending
Revenue
$828.61M
Employees
9,057
Fortune 500 Rank
NA
Global 500 Rank
NA
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