The Director, Shared Services Center (SSC) – Finance will provide enterprise leadership for the stabilization, and long-term scaling of a Mexico-based (Guadalajara) offshore Shared Services Center. This role carries end-to-end accountability for service delivery, operational excellence, talent development, and stakeholder confidence as the SSC matures into a critical component of the company’s global finance operating […]
Head of IT Tier 1 Service Desk and Shared Services Lead
The Head of Tier 1 IT Service Desk & Shared Services Lead is a senior IT operations leadership role responsible for building, scaling, and operating a new in-sourced Tier 1 IT Service Desk based in Tijuana, Mexico. This leader will establish a high-performing, customer-centric Tier 1 service desk that delivers consistent, high-quality end-user support across […]
Procurement Shared Services Director – AME
The Director of Procurement Shared Service is securing the procurement shared services activities for Direct and Indirect commodities and of Content management services for all sites equipped with ARIBA buying within the scope of Shared Services Organization.
Director, Record to Report Global Delivery Leader
We are seeking a highly skilled RTR Global Delivery Lead within a newly established Global Business Services (GBS) organization. The role will be responsible for overseeing the strategic direction and operational management of the Global RTR delivery (across 3 Global sites) as well as accountability for all regional delivery. This role will lead a global […]
Latin America Servicing Center Director
The Director, Latin America Servicing Center (LAO SC) leads a multi‑country portfolio of operations spanning Collections, Consumer Servicing, Acquisitions, Back Office, Training & Quality, and MIS/Reporting. In this role you will oversee service delivery performed through 400+ vendor‑based personnel and GMF employees, ensuring customer experience, operational performance, digital enablement, and cost‑to‑serve improvements. This influences cross‑functional […]
Director, People Services Mx-CAM
The Director, People Services for our Latam Shared Service will lead the strategy, operation, and continuous improvement of Shared Services for Mexico and Central America, ensuring excellence in internal customer experience, achievement of key metrics, process optimization, and talent development. Responsible for managing contact centers, general services, and people support, aligning operations with business objectives […]
Head of IT Tier 1 Service Desk and Shared Services Lead
The Head of Tier 1 IT Service Desk & Shared Services Lead is a senior IT operations leadership role responsible for building, scaling, and operating a new in‑sourced Tier 1 IT Service Desk based in Tijuana, Mexico. This leader will establish a high‑performing, customer‑centric Tier 1 service desk that delivers consistent, high‑quality end‑user support across […]
Procurement Shared Services Director – AME
The Director of Procurement Shared Service is securing the procurement shared services activities for Direct and Indirect commodities and of Content management services for all sites equipped with ARIBA buying within the scope of Shared Services Organization. Ensures the definition and the achievement of all service delivery targets within the own organization and aligned with […]
Business Operations Leader GBS
Reporting to the Director of Process Excellence, in the global business service organization (GBS) , the Business Operations Leader GBS is responsible for overseeing day-to-day service center operations, ensuring consistent delivery of high-quality, compliant, and efficient shared services. This role combines strategic leadership, people management, and operational excellence, with a strong focus on continuous improvement […]
GBS Commercial Accounting Sr Manager
As the GBS RTR Cross Functional Senior Manager (Band B), you will provide senior leadership and accountability for the delivery and governance of Record-to-Report (RTR) activities executed by Global Business Services across supported entities and markets. This role is responsible for setting direction, managing risk, and ensuring consistent, high-quality RTR execution aligned with global standards. […]
