Director Shared Services (Finance)

Key Responsibilities

Support the Vice President, Regional Finance to:

• Lead the end-to-end stabilization and maturation of the Mexico-based accounting SSC, from early-stage build-out through steady-state operations
• Define SSC service scope, operating model, governance structure, and escalation frameworks
• Develop multi-year SSC roadmaps aligned with enterprise finance and business strategy and growth plans
• Serve as the senior-most SSC leader in Mexico, with full accountability for performance, compliance, and reputation
• Act as the primary executive interface between the SSC, U.S.-based Finance leadership, and regional stakeholders
• Lead process transitions from corporate or in-country teams into the Mexico SSC
• Ensure operational stability during ramp-up while progressively improving quality, efficiency, and scalability
• Establish, monitor, and continuously improve SLAs, KPIs, and service quality metrics
• Drive strong customer service discipline across all SSC functions
• Support a disciplined and accelerated monthly close process in a U.S. GAAP / SOX-controlled environment
• Ensure timely, accurate, and complete transactional inputs into corporate reporting
• Partner with Corporate Controllership and FP&A to improve data integrity and close predictability
• Proactively manage close risks, dependencies, and cross-border coordination challenges
• Design and embed a strong control environment from inception, aligned with SOX, audit, and internal policy requirements
• Ensure consistent execution of internal controls across all SSC processes
• Partner with Internal Audit and external auditors to support audits and remediation efforts
• Ensure compliance with Mexican labor laws, employment regulations, and local statutory requirements in collaboration with HR and Legal
• Lead SSC-related process standardization and system enablement (ERP, workflow, close tools)
• Drive automation and digital transformation initiatives appropriate for SSC maturity (RPA, analytics, AI)
• Build a continuous improvement culture using Lean, Six Sigma, or similar methodologies
• Standardize documentation, controls, and process governance across the SSC
• Build, lead, and retain a high-performing Mexico-based SSC organization
• Develop strong local leadership pipelines, including managers and process owners
• Create clear career paths, training programs, and succession plans to support retention and scalability
• Foster a strong, inclusive culture that aligns global expectations with local engagement drivers
• Serve as a strategic advisor to the Vice President, Regional Finance, Controller, and senior Finance leadership
• Provide transparent and proactive communication on SSC performance, risks, and transformation progress
• Influence enterprise adoption of the SSC model across business units and geographies
• Manage expectations during transition phases and drive confidence in offshore delivery

Qualification & Requirements

• Bachelor’s degree in accounting, Finance, or related field
• 12–15+ years of progressive finance or accounting experience, including senior leadership roles
• Proven experience building, leading, or transforming a Shared Services Center, preferably Mexico-based or LATAM offshore
• Strong command of U.S. GAAP, SOX compliance, and internal controls
• Demonstrated success operating in complex, cross-border finance environments
• Deep experience with ERP platforms (e.g., SAP, Oracle) and process automation initiatives
• Strong understanding of offshore delivery models and stakeholder management
• Fluent in Spanish and English (written and verbal) – required

Benefits

No information available.