Director, Accounts Payable & Travel Expense

Key Responsibilities

Leadership & Oversight

• Oversee, manage, and develop the AP and T&E teams, cultivating a culture of high performance, service excellence, and integrity.
• Collaborate closely with global and local Intuitive finance teams to harmonize processes and uphold rigorous controls specific to our industry.
• Drive the execution of strategic initiatives to enhance automation, standardization, and scalability of AP and expense reimbursement processes.
• Develop and monitor robust reporting to drive accountability, productivity, and process improvement, including KPIs and SLAs, facilitating swift issue resolution and fostering a mindset of continuous improvement.

Site Shared Service Center Lead

• Participate in site leadership meetings and cascade information to controlling team managers.
• Set regular meeting cadence and lead and coordinate controlling team leadership meetings.
• Lead coordination of local team trainings and events.
• Lead local performance and compensation cycle for the controlling teams.
• Provide mentorship to all controlling team members.
• Ensure site requirements are adhered to consistently across all controlling teams.
• Perform ad hoc requests at the request of controlling team leadership.

Process Excellence & Compliance

• Ensure accurate, timely processing of supplier payments and employee expense reimbursements, in accordance with company policy, our SOX controls, and healthcare industry regulations.
• Maintain up-to-date process documentation and serve as the primary liaison for AP and travel expense matters, building strong relationships with commercial, R&D, supply chain, clinical, and legal teams, as well as external vendors and service providers.
• Proactively manage escalations, regulatory audits, and complex issues, maintaining high stakeholder satisfaction and effective communication.

Transformation & Continuous Improvement

• Drive process improvement projects, including automation technologies (e.g., RPA, ERP enhancements, etc.) related to AP and travel expense reimbursement.
• Champion the adoption and expansion of the capabilities of digital tools (e.g., SAP, Coupa, Xelix, Concur, Appzen, etc.) that elevate data integrity, visibility, accuracy, and compliance across shared service operations.
• Collaborate with our IT and finance transformation teams to implement scalable solutions that increase accuracy and expedite processing by leveraging technology.

Stakeholder & Relationship Management

• Serve as the primary liaison for AP and travel expense matters, building strong relationships with internal business partners, external vendors, and service providers.
• Proactively manage escalations, regulatory audits, and complex issues, maintaining high stakeholder satisfaction and effective communication.

Team Development

• Mentor and inspire team managers and team members, promoting career growth and talent development.
• Oversee continual education programs ensuring staff remains current with changes in healthcare reimbursements, finance technologies, and compliance standards.

Risk Management & Audit

• Uphold a strict control environment aligned with SOX and medical device industry requirements.
• Partner with internal and external auditors related to AP and travel expense processes, rapidly resolving findings and enhancing procedures as needed.

Qualification & Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or related; MBA or comparable advanced degree preferred.
• 12+ years of progressive shared services experience, with at least 5 years in management within a multinational environment (healthcare preferred).
• Strong analytical, communication, and stakeholder management abilities.
• Deep expertise in global AP and travel expense reimbursement functions is highly desirable.
• Advanced knowledge of ERP and travel expense platforms (such as SAP, Oracle, Concur, Coupa, Appen, Xelix) and proven track record implementing/leveraging finance process automation.
• Robust understanding of compliance, controls, and the regulatory landscape of the medical device sector (e.g., SOX, FDA, Sunshine Act, HIPAA, etc.).

Benefits

No information available.