As the Head of HR Shared Service Delivery, you’ll play a crucial role in overseeing the efficient delivery of HR services, including Payroll, MI & Analytics, Learning & Development, Employee Lifecycle, Resourcing Administration, HR Customer Service, Travel, Expenses, and Global Mobility.
Relationship Lead
The Relationship Lead will form part of the Matrix Transition Office, working with and on behalf of a number of departments to ensure the change and transition on the implemented technology solution and transformed Shared Services. The role will act as a critical bridge from department teams into the programme providing the link between departmental […]
Programme Manager
We have a great opportunity for a Project / Programme Manager to join our Project and Programme Management Capability and support our EBS Strategy team with an exciting programme of work. Our ambitious strategy will see EBS more than double in size in the coming years.
Engineering Lead – Product Development – Commercial Portfolio
As head of engineering over the Commercial Connectivity value stream you will be responsible for architecting, developing, and managing key enablers for the business’s success. This includes Commercial Desktop, a new platform which integrates with Salesforce to support internal workflows across Ratings’ Commercial and Finance teams, as well as a suite of shared business service […]
Transactional Finance Manager
As the Transactional Finance Manager, you’ll lead our Accounts Payable, Accounts Receivable, Billing, and Credit Control functions, ensuring best-in-class service and control across the transactional finance landscape. You’ll be responsible for managing a multi-site team, improving financial processes, and driving cash flow management across the group. This is a highly visible role that involves close […]
Purchase to Pay – Product Owner ServiceNow
The Product Owner will play a key role in consulting, advising, prioritising, owning the product backlog to ensure a quality and timely delivery in the Procurement Service Management (Sourcing and Procurement Operations) module of ServiceNow. The Product Owner will collaborate with other ServiceNow product owners (HR, IT etc.), members of our Enterprise Employee Experience Design […]
Senior HR Operations Manager (Fixed Term)
We are seeking a highly organised and enthusiastic individual with a proven track record in running operational HR activity / shared services and recruitment functions to join our team on a fixed term basis until January 2026, to take our customer service experience to the next level.
Sr. Manager, HR Shared Services
We are seeking an experienced and strategic HR leader to serve as the Sr. Manager, HR Service Center Operations. This role will oversee the global HR Service Center functions, including direct management across multiple regions such as Glasgow, UK and Ipoh/Penang, Malaysia. The Sr. Manager will be responsible for the end-to-end delivery of employee and candidate services, […]
Head of Service Management – Shared Services
This role will lead the Shared Services Management Team as the intelligent customer, working with functional leads to ensure an efficient and effective service is provided by UKSBS. The role will also be key in ensuring the future service delivered through the clustering programme (Matrix) meets the needs of our users whilst continuing to improve […]
Service Manager, Global Practitioner Technology Services
We are seeking a dedicated and experienced Service Manager to join our Deloitte Technology team. The successful candidate will be responsible for ensuring the Global Shared Services we provide to our member firms meet their needs and deliver the agreed levels of quality and service excellence. The Service Manager will play a critical role in […]
