Reporting to the Chief Executive, we are now seeking an exceptional leader to take on the role of Chief Customer Officer, driving meaningful relationships with our customers while enhancing how we communicate with them. This pivotal role combines strategic account management with a flair for impactful communications. You will ensure our clients receive an outstanding service […]
Head of Commercial Operations
Under the general direction of the Director of Commercial Operations develop and lead a customer focussed, commercial approach throughout the service. Responsible for maximizing business development opportunities and income generation, reducing the overall operational cost of commercial services to the council whilst ensuring the corporate and community objectives are met. Responsible for the design and […]
Head of HR Shared Service Delivery
As the Head of HR Shared Service Delivery, you’ll play a crucial role in overseeing the efficient delivery of HR services, including Payroll, MI & Analytics, Learning & Development, Employee Lifecycle, Resourcing Administration, HR Customer Service, Travel, Expenses, and Global Mobility.
Programme Manager
We have a great opportunity for a Project / Programme Manager to join our Project and Programme Management Capability and support our EBS Strategy team with an exciting programme of work. Our ambitious strategy will see EBS more than double in size in the coming years.
Transactional Finance Manager
As the Transactional Finance Manager, you’ll lead our Accounts Payable, Accounts Receivable, Billing, and Credit Control functions, ensuring best-in-class service and control across the transactional finance landscape. You’ll be responsible for managing a multi-site team, improving financial processes, and driving cash flow management across the group. This is a highly visible role that involves close […]
Purchase to Pay – Product Owner ServiceNow
The Product Owner will play a key role in consulting, advising, prioritising, owning the product backlog to ensure a quality and timely delivery in the Procurement Service Management (Sourcing and Procurement Operations) module of ServiceNow. The Product Owner will collaborate with other ServiceNow product owners (HR, IT etc.), members of our Enterprise Employee Experience Design […]
Senior HR Operations Manager (Fixed Term)
We are seeking a highly organised and enthusiastic individual with a proven track record in running operational HR activity / shared services and recruitment functions to join our team on a fixed term basis until January 2026, to take our customer service experience to the next level.
Senior Finance Manager
We are looking to hire a Senior Finance Manager Change and Controls, to partner the wider business and finance teams through developing and maintaining a strong financial control environment in line with the increasing regulatory environment. To aid business growth and the transformation of M&S by supporting change and new business initiatives through identification of […]
Head of Accounts Receivable
Working alongside the Risk Management team and for the Director of Financial Operations, you will be handling all aspects of Account Receivables including: credit limit management, order release, chasing outstanding monies, verification of claims, eCommerce back office, account reconciliations, risk report, audits and cash allocations. The role is busy but varied and you will find […]
Director GBS Advisory
Our client is a leading global advisory firm providing support and guidance to Heads of SSCs in large corporates. The client provides a subscription based advisory service and this role is responsible for providing expert guidance as part of the European practice.
