VP, Operations

Key Responsibilities

• Oversee the Scientific Affairs and Policy Operations and Enforcement departments
• Daily management of policy creation, translation, coding, editing, configuration, and publication of Avalon’s proprietary policies
• Development and monitoring of daily performance reporting
• Staff management and development across functions to grow skills and organizational competencies with operating discipline
• Lead the coordination of cross functional activities that involve multiple Avalon departments to achieve a goal
• Develop short range and long-range workforce plans and enablement tools for onboarding and scaling
• Operate within an agile framework that organizes around product with a need for operating excellence
• Manage the details and drive to close gaps in process and quality performance

Qualification & Requirements

• Minimum of 10 years’ experience overseeing an operational/production area in the healthcare industry
• Bachelor’s degree in relevant field or direct, applicable, equivalent experience
• Demonstrated superior skills in leading people in a matrix organization
• Back office and client-facing operations experience
• Demonstrated conflict and complex issue resolution
• Superior workforce and shared services experience in a matrixed operation
• Ability to influence across the organization
• Demonstrated executive presence and gravitas
• Highly analytical, critical thinking, and long-term strategy execution

Preferred:

• Previous experience in an early-stage, private-equity backed company
• Direct experience working in health plan operations
• Ability to make data-driven decisions

Benefits

• Insurance, Health & Wellness
• Family & Parenting
• Vacation & Time Off
• Other Perks and Benefits…