VP, Global Total Rewards Operations

Key Responsibilities

• Total Rewards Operations Strategy: Develop and execute a strategic vision for TR operations that aligns with organizational goals. Drive continuous improvement initiatives to optimize TR service delivery and operational efficiency.
• Process Improvement & Standardization: Analyze and refine TR processes to improve efficiency, employee experience, and service quality. Lead the development of standardized global TR practices and policies.
• TR Technology & Systems: Oversee the management and enhancement of TR information systems (HRIS), ensuring data integrity, system efficiency, and the effective use of technology to support TR programs.
• Data & Workforce Analytics: Develop a robust TR analytics strategy to provide insights into workforce trends and support data-driven decision-making. Deliver reporting and analysis to inform HR and business strategies. Manage the annual survey data acquisition and its utilization across the team.
• Compliance & Risk Management: Ensure TR policies, practices, and programs comply with federal, state, and local regulations through the appropriate partnerships. Manage risk through effective governance, audit controls, and adherence to employment laws.
• Service Delivery & Employee Support: Lead the TR service delivery model, providing high-quality support for our businesses, HR partners, employees, and managers. Manage our continued journey toward a globalized TR shared services model in partnership with our Global Business Solutions team, ensuring responsiveness and efficiency.
• Compensation & Benefits Operations: Oversee the administration of compensation and benefits operations, ensuring programs are competitive, compliant, and aligned with the company’s financial objectives.
• Vendor Management: Manage relationships with external TR service providers, ensuring high-quality service delivery and cost-effective solutions.
• Global TR Operations: Lead the development of global TR operations frameworks, managing regional variations while maintaining consistency and compliance across countries.

Qualification & Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or HR certification (e.g., SHRM-CP, PHR) preferred.
• Minimum of 10-15 years of progressive HR operations experience, with at least 5 years in a senior leadership role.
• Deep knowledge of Total Reward processes, systems, and best practices. Experience working with HR technology platforms (e.g., Workday, SAP, ADP).
• Strong understanding of relevant labor laws, compliance requirements, and risk management practices across multiple geographies.
• Demonstrated success in driving process improvements and leveraging data to inform HR strategies. Experience in managing and improving global job structures, people frameworks, etc.
• Excellent leadership and project management skills, with a proven ability to manage large, complex projects and cross-functional teams.
• Experience in global HR operations is a plus

Competencies

• Operational Excellence: Strong focus on efficiency, service quality, and process optimization.
• Analytical Skills: Ability to use data to drive decisions and present insights clearly to stakeholders.
• Leadership & People Management: Experience leading high-performing teams and fostering a culture of accountability and collaboration.
• Change Management: Skilled in managing large-scale operational changes and driving adoption of new processes and systems.
• Communication: Effective communicator with the ability to influence stakeholders and present complex information in a clear and concise manner.

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks & Benefits…