Vice President Shared Services

Key Responsibilities

Strategic Leadership & Planning

• Develop and implement a comprehensive Business Support strategy aligned with organizational goals.
• Lead annual planning, budgeting, and resource allocation for support functions.
• Achieve a 15% improvement in operational efficiency year-over-year.
• Participate in the development of ADG’s mission, vision, and strategic objectives with the Top Management Team.

Financial Management & Cost Optimization

• Oversee budgeting, financial planning, and cost control for support functions.
• Reduce operational costs by 10% within the first year without compromising service quality.
• Ensure timely financial reporting and adherence to financial policies.
• Manage vendor relationships, contracts, and procurement activities.
• Achieve savings of at least 8% through negotiations and strategic sourcing.

Operational Excellence & Process Improvement

• Oversee all the operations of the Business Support Division and ensure they are in line with ADG’s business direction.
• Streamline the support processes like HR, Procurement and Legal functions using best practices and technology.
• Implement continuous improvement initiatives to enhance service delivery.

Talent Management & Organizational Development

• Manage the recruitment, training, and development function of support teams.
• Foster a high-performance culture through coaching and leadership development.
• Maintain employee engagement scores above 80%; reduce attrition in support functions by 10%.

Stakeholder Engagement & Communication

• Act as a strategic partner to other departments and the executive leadership team.
• Achieve a stakeholder satisfaction in support services.
• Prepare reports to the Top Management utilizing business metrics and KPI measurement covering related activities aimed at indicating performance.

Qualification & Requirements

Qualifications and Certifications:

• Master’s degree in business administration, Management, Finance or related field. OR Charter Accountant /CPA /ACCA certification.

Work Experience:

• Minimum 12 years of senior management experience in business support, operations, or corporate services.
• Proven track record of leading cross-functional teams and delivering measurable improvements.
• Experience in financial management, legal compliance, HR, IT systems, and procurement.
• Strong experience in systems & software like Yardi, Clear Point, Share Point and Microsoft Skills.

Language Skills

• Proficiency in English and Knowledge of Arabic would be an advantage.

Benefits

No information available.