Vice President, Senior Transformation & Strategic Program Lead

Key Responsibilities

• Lead the oversight and implementation of Bank-wide Transformation initiatives under the COO’s office.
• Drive Strategic Outsourcing Strategy, including planning, execution, and monitoring progress across business and enablement functions.
• Consolidate and optimize processes to deliver cost and headcount efficiencies, ensuring seamless integration of the new operating model.
• Manage Shared Services Center delivery, including governance, training, and operating model implementation.
• Execute automation and digitization projects to enhance operational efficiency and customer experience.
• Develop and monitor governance frameworks for outsourcing/offshoring, ensuring compliance with CBUAE regulations.
• Liaise with internal teams and external vendors for system implementation and premises co-location.
• Identify synergies across programs and continuously explore digitization opportunities to improve service levels.

Qualification & Requirements

• Education: MBA or equivalent professional degree. Certified Agile or Scrum Master.
• Experience: Minimum 10 years in banking program management with 3–5 years in outsourcing/offshoring initiatives.
• Proven track record in organizational transformation, digital adoption, and managing large, distributed teams.
• Industry: Knowledge of banking and financial services.
• Strong understanding of CBUAE regulatory frameworks.

Skills

• Strategic Thinking & Execution: Ability to design and implement transformation and outsourcing strategies.
• Project Management: Expertise in governance, controls, and E2E delivery
• Stakeholder Management: Influence and collaborate with senior internal and external stakeholders.
• Analytical & Financial Acumen: Skilled in cost-benefit analysis and KPI-driven performance tracking.
• Change Management & Digitization: Experience in lean methodologies and automation initiatives.
• Communication & Leadership: Build partnerships, drive accountability, and inspire teams.

Benefits

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Inclusive and diverse workplace culture.
• Career development and fast-track growth opportunities.
• Mentorship from industry experts.