Vice President, Optometry General Manager

Key Responsibilities

• Develop business strategies to increase performance of Optometry locationsResponsible for Optometry business P&L and KPI performance in alignment with VSP Vision enterprise financial and business goals
• Lead, develop, and direct the clinical and field management team in the execution of sales, services, clinical and retail activities and processes
• Oversees and directs operational activities impacting retail, clinical, and labor operations, and laboratory to help deliver brand experience across locations
• Lead integration planning and execution in partnership with VSP integration team and shared services leadership
• Lead the team’s ongoing execution of work streams supporting the strategic objectives and goals
• Direct, define, and implement systems and procedures across the division to position the business to execute
• Participate in and oversee the preparation of the operating and capital budgets and reforecasts in coordination with Finance and the VSP executive team
• Cultivate a customer-centric operations culture. Ensure the customer’s experience is constantly evolving and drive a proper balance between customer needs and business priorities
• Establish and enforce policies to ensure personnel development, accountability, and positive working relationships among departments and clinical teams
• Ensure compliance with all legal and regulatory guidelines
• Oversee the develop the systems, processes and organization structure needed to effectively scale operations to support rapid growth
• Ensure effective communications are maintained within VSP Global and externally. Where appropriate, inform employees as to plans and progress.
• Conduct employee discussion sessions at regular intervals
• Monitor the performance of direct reports, provide prompt and objective coaching and counseling and conduct performance reviews.
• Responsible for Culture and aligning with company Culture Essential work

Qualification & Requirements

• Bachelor’s degree in business or related field or equivalent experience
• Ten years of experience with clear progression to senior leadership/management roles, leading and motivating cross-functional interdisciplinary teams to achieve strategic goals
• Participated in acquisitions and integration of those acquisitions
• Experience managing business operations
• Previous optical experience with an emphasis on both the clinical and optical components of the business
• Extensive knowledge of retail supply chain management
• Extensive knowledge of revenue cycle management
• Experience in inventory management, demand planning, and supply chain management
• Experience with Optical Laboratory
• Extensive experience paving the way to enable and support growth in the company
• Experience defining and rolling out systems, processes, and organizational design.
• Experience in both large and small organizations.
• Startup experience preferred (or a startup division within larger enterprise)
• Clean credit history as reported by credit report

Benefits

No Information Available