Vice President, Operations Planning

Key Responsibilities

Management and Maintenance of TBTA policies and procedures:

• Oversee strategic planning to develop, maintain, and effectively communicate all relevant policies and procedures to TBTA personnel numbering approximately 1,000 including Security & Operations, Facility Management, Tolling Management, Environmental, Health & Safety, and various other departments.
• Oversee strategic planning to develop, maintain, and monitor an automated policy review process to ensure alignment with current activities.
• Direct the design and implementation of policy alignment with corporate MTA.

Information Systems and Technology Strategy:

• Serve as the principal liaison for the review and assessment of all electronic and digital information systems (approximately 50 existing applications) to develop a long-term roadmap that ensures continuous operation, system upgrades, and a structured replacement program in coordination with MTA IT.
• Lead the coordination of the development of a long-term technology strategy in partnership with MTAIT, develop and categorize software criticality scores, and implement a plan to consolidate software systems as appropriate.

Corporate Governance and Compliance:

• Provide executive oversight and leadership in assessing, revising, developing, and monitoring TBTA’s policies, procedures, and processes.
• Direct the design and implementation of a quality assurance program and complete a risk assessment to ensure policy and procedure compliance.
• Lead the coordination of TBTA’s input on MTA-wide policies to align with agency operations.

Audit and Investigations Management:

• Oversee strategic planning to manage all aspects of corporate audit activities, including internal and external audits and investigations involving TBTA.
• Serve as the principal liaison for the agency’s responses to audits and investigations, ensuring compliance and coordinating risk mitigation strategies.
• Lead the coordination of TBTA staff to prepare for agency-wide audits, identifying issues and risks while recommending solutions to executive management.
• Lead the coordination of MTAHQ Audit and Corporate Compliance teams to ensure adherence to industry and government regulations.
• Lead the coordination of TBTA and HQ communications teams to prepare responses to press inquiries regarding audits and investigations

Manage Agency-wide Administrative Functions:

• Oversee strategic planning of the design and implementation of the TBTA’s facility strategy.
• Lead the coordination of new TBTA-wide initiatives
• Lead the coordination of strategic initiatives with C&D and MTA shared services

Qualification & Requirements

• Bachelor’s Public Administration, Public Policy, Political Science, Business Management, Business Administration, Management, Finance, Transportation, Urban Planning, Information Systems, or a related field.
• Must have a minimum of sixteen (16) years related experience in transportation, policy management, infrastructure management, corporate strategy, finance, asset management, or a related field.
• An equivalent combination of education and experience may be considered.
• Minimum ten (10) years’ experience in management or supervisory role in a large, multi-faceted organization.
• Significant experience in program management for large government agencies or businesses with highly complex systems.
• Experience collaborating with governmental agencies, boards, and public stakeholders is critical.
• Proficient in Microsoft Office Suite and document management software.
• Valid driver’s license in the State of New York.
• Knowledge of governance, risk management, and compliance (GRC) principles.
• Excellent communication and interpersonal skills.
• Demonstrated ability with building relationships and working collaboratively with internal and external stakeholders.
• Demonstrated ability to effectively work in a high-profile, high-pressure environment.
• Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement.
• Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements.
• Must possess excellent team building, listening, problem solving, and prioritization skills.
• Ability to respond to any authority location on a 24/7 basis when required.

Preferred

• Master’s degree preferred or strongly desired, especially in Business Administration (MBA), Public Policy, or a technical field relevant to operations or information systems.
• Experience with infrastructure systems (e.g., bridges, tunnels, transit, tolling).
• Strong understanding of policy management, technology infrastructure, and space optimization
• Knowledge of audit, compliance, and regulatory requirements for government agencies or public authorities.
• Knowledge of transportation policy, tolling systems, sustainability initiatives, and infrastructure investment strategies.
• Experience working with shared services models and cross-agency collaboration (e.g., Construction & Development (C&D), IT, Legal).
• Experience working with MTA, state or federal transportation agencies, or large public-sector organizations.

Other Information

• MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).
• Also, pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Benefits

No information available.