VICE PRESIDENT OF REVENUE CYCLE

Key Responsibilities

General

• Attend department, clinic or company meetings as required
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
• Consistently work in a positive and cooperative manner with fellow staff members.
• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Attend required annual in-service programs.
• Demonstrate knowledge and understanding of all company policies and procedures.

Core Values

• Communication: Verbal and written communications are effective in soliciting and conveying information. Information is clear, concise and timely.
• OrthoAlliance Policies: Consistently adheres to OrthoAlliance Policies and Procedures (i.e.: including but not limited to appropriate cell phone and computer usage, dress code, etc.). Also follows all OSHA and HIPAA regulations.
• Patient Care/Customer Service: Responds to patients and coworkers in a friendly and professional manner. Anticipates patient needs, patients always come first.
• Dependability: Consistent pattern of good attendance and punctuality. Employees can be relied upon to meet work schedule and complete duties.

Leadership and Communications

• Create a clear strategic vision for revenue cycle that supports business
• Experience building and / or leading large scale revenue cycle organization
• Work collaboratively with leaders, communicate the Revenue Cycle vision strategy across all levels of the organization, and build consensus around key initiatives and
• A demonstrated ability to build a great team – recruit, hire and motivate a high performing staff that values velocity, accuracy, transparency and
• Foster a culture of innovation, transparency and accountability in Revenue Cycle, and promote a “business-first” mentality at all levels of the Rev Cycle organization.
• A team leader and player who favors collaborative approaches when working with all
• Possesses exceptional interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical.

Transformation of Revenue Cycle Infrastructure and Strategy

• Knowledge of emerging technologies, and the ability to apply these as needed to accomplish key business and growth goals.
• Experience leading complex, major change initiatives; demonstrated skills in change management and understanding of end-to-end RCM processes
• Prepares and monitors Revenue Cycle operational budgets that meet prevailing objectives and constraints to ensure strict adherence with financial guidelines and requirements.
• Develop and execute an analytics program that will allow company business leaders to make data-based decisions.
• Implement the most appropriate and effective Revenue Cycle organizational design to support and engage with the business.
• Ensure the highest level of transparency and collaboration between the Revenue Cycle organization and its business partners.

Revenue Cycle Operations

• Experience developing and implementing cost effective Revenue Cycle strategies with a focus on integration with hospital systems, providers, and payor networks.
• Experience working with Gross billing and/or Contract billing systems, preferably a mix of both.
• Experience managing third party vendors for some / all revenue cycle processes
• Oversee the enhancement and standardization of work-flow processes to achieve consistency in maintaining critical success factors.
• Establish KPIs and objective performance metrics for managing Revenue Cycle effectiveness and for measuring the impact of IT; establish processes to ensure that KPIs are met.
• Establish and enforce Revenue Cycle policies, processes, development standards and methodologies.
• Proactive management of financial performance, delivering recommendations and results based upon financial metrics.
• Experience developing projections and reports; producing and analyzing periodic reports that assist in monthly, quarterly and yearly forecasts for senior management and investor stakeholders.
• Proven ability to improve the effectiveness of collection efforts and insurance billings.
• Monitor the industry for developments in Revenue Cycle operations; evaluate and implement relevant new tools and service management frameworks.
• Monitor key billing/collection statistics and compare national/regional/local benchmarks including, but not limited to, net collections, days in A/R, etc.

• Lead critical RCM implementation projects involving multidisciplinary teams (clinical, business and IT) – ensure that the project is on time, on budget, and delivered with the highest quality.

Qualification & Requirements

• Bachelor’s Degree required. MBA or Masters’ degree preferred
• At least 10 years of leadership in RCM, with significant healthcare and IT/or clinical practice emphasis, with progressive experience directly managing complex IT, revenue cycle and operational projects in a healthcare
• Knowledge of RCM and Practice Management technology offers; significant experience with commonly used clinical and financial systems and transaction processing
• Solid understanding of internal billing revenue cycle operations; detailed knowledge of gross billing system management as well as accounts receivable billing
• Detailed revenue cycle management skills for report interpretation and application to common sense operations.
• Success in leading complex implementations and ongoing projects that involve multi-site practices and
• Excellent oral and written communication skills, blended with strong results oriented.

Experience

Required

• 10 year(s): Years of Experience

Benefits

• Medical, Dental & Vision Plans. No Spousal Surcharges
• Life Insurance & Disability
• Paid Time
• 401(k) Retirement Plan
• Free Employee Assistance and Family Counseling.
• Employee Discounts at OA Practices