Vice President – Lean Digital Transformation

• Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it
• Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities
• Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts
• Program manage Digital Twin deployment in prioritized accounts in the vertical
• Identify digital use cases
• Prioritize resource alignment to stabilize mega wins
• De-risk operations through Risk Control and Best Practice framework
• Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation.
• Hold self and organization accountable to deliver on Genpact client commitment.
• Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership.

Specific traits and success competencies for this role include:

• Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations
• The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion
• Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously
• Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments
• Decisiveness and comfort in taking risks when working with ambiguity
• Digitally savvy with high levels of consultative selling skills

Minimum qualifications:

• Post Graduation from Top institutes
• Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics
• Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery
• Global exposure with consistent track record for digital projects: Robotics, AI, automation
• Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions
• Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome
• Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus
• Proven track record of driving transformation in client operations

Preferred Qualifications/Skills: