Vice President, Finance and Accounting Delivery

Key Responsibilities

• Responsible for the delivery of business process management services by the teams in the allocated portfolio to ensure customer satisfaction, contractual results, and increased revenue through client up-sell
• Collaborate with senior management as it relates to business growth, strategy, and operational planning.
• Take a lead and work with digital teams to introduce breakthrough technology solutions (Eg: RPA) into existing operations.
• Lead global operations to achieve/exceed P&L expectations.
• Ability to lead large team across multiple locations & be able to assimilate & encourage cultural diversity.
• Lead knowledge design, implementation & support for complex domain. Monitor & review solution implementation process in a reciprocal manner.
• Collaborate for new deal process including solutioning, pricing, due diligence, transition, and stabilization.
• Be responsible for implementing new technologies in operations and display executive presence.
• Be a senior partner concern point for resolving customer & internal issues.
• Maintain & grow excellent customer relations – focus on improving NPS.
• Is involved in the growth and development of future company leaders through own leadership example, coaching & mentoring
• Bring in external perspectives and evolving practices in operational processes

Qualification & Requirements

Minimum Qualifications

• Relevant years’ progressive management and leadership of strategic projects and implementation teams.
• Previous experience in a Shared Services environment, multicultural experience in diverse teams is an advantage
• People Management – proven experience in leading large teams (500+ people)

Preferred qualifications / Skills

• Outstanding negotiation, interpersonal, verbal, and written communication skills.
• Measurable experience in leading and growing profitable satisfied accounts and/or significant account management experience.
• Ability to coordinate management teams in own portfolio and across the organization to achieve the performance goals agreed with the customer
• Demonstrate working knowledge of lean six sigma framework to drive continuous performance improvement.
• Analytical problem-solving skills with an outstanding attention to detail.
• Solid and diverse knowledge and expertise on the field of activity, intellectual agility, focused on results

Benefits

No information available.