Vice President Business Services

Key Responsibilities

• Outsourcing Strategy & Vendor Management: Develop and manage an outsourcing strategy for non-core activities, integrating services within the Shared Services framework
• Client Experience: Define and implement client-centered processes to ensure efficient, seamless service delivery based on regional and global needs
• Vendor Management: Manage the vendor relationship and governance approach, benchmarking Shared Services performance to ensure competitiveness
• Business Process Standardization & Optimization: Create the means for process standardization across sites and regions
• Finance Operations: Lead global Accounting, Accounts Payable, Accounts Receivable, Payroll, Corporate Payments, and Master Data Management through a Shared Services Center, ensuring efficiency and quality
• Supply Chain Operations: Lead select processes in Supply Chain, potentially including PO Creation, Vendor Data Management, and Contract Maintenance
• Standards and Compliance: Establish and monitor minimum standards for Shared Services to ensure risk control, consistency, and regulatory compliance
• Technology and Governance: Guide technology selection and governance to support efficient, secure Shared Services operations, including digitization and automation
• Data Management: Define and secure a Shared Services data model, ensuring data quality, accessibility, and compliance with Group standards
• Data Governance: Design a governance framework for Finance, Supply Chain, and HR master data to ensure global consistency
• Budget Management: Oversee cost control and budget adherence for Shared Services, ensuring operational costs align with budget goals

Qualification & Requirements

Education and Qualification

• Relevant tertiary qualification, preferably in Finance, Business administration, or Commercial at a minimum

Required general knowledge & experience

People Skills

• Proven ability to provide clear managerial leadership and direction
• Skilled in championing and leading change within a shared services environment
• Demonstrated capability in driving continuous process improvements for team efficiency and output

Finance, Supply Chain, and HR (Payroll) Expertise

• Strong knowledge of financial management practices
• Strong knowledge of finance, supply chain, and payroll processes and best practices

Compliance and Governance Knowledge

• In-depth understanding of Company policies, relevant legislation, and industry best practices
• Commitment to ethical conduct, corporate governance principles, and social responsibility
• Up-to-date expertise in relevant fields, with knowledge of current industry trends and advancements

Required years of experience

• 10-15 years in the shared services industry and/or associated business fields, in a senior management capacity, mining experience advantageous
• Proven experience implementing large scale business transformation and leading a shared services center

Benefits

Bonus Program, Medical, Dental, Vision and Rx Insurance, Flexible Spending401(k) and 401(k) matching, Employee Assistance, Disability insurance, Paid time off, Holidays.