Transition & Transformation Lead

Key Responsibilities

• Identify, develop and drive comprehensive transition plans to ensure smooth integration of processes and systems.
• Develop a detailed project plan that outlines the project’s scope, objectives, timeline, and resources.
• Apply change management methodologies to support the organization through transitions.
• Lead cross-functional teams to execute transition activities, minimizing disruption and enhancing acceptance.
• Engage with key stakeholders, including senior leaders and department heads, to ensure alignment and support for transition initiatives.
• Collaborate with senior leadership to define and implement strategic initiatives that align with the organization’s long-term goals
• Identify and drive process improvements to enhance efficiency, reduce costs, and optimize overall operational performance
• Work closely with India FCoE, HRO, IT, SCM and Global Teams to make improvements to the current processes, documentation, and reporting
• Establishing and monitoring key performance indicators (KPIs) to track progress and identify areas for improvement
• Identifying potential risks and developing mitigation plans to address them
• Implementing best practices and fostering a culture of continuous improvement within the organization
• Drive transition and transformation governance meetings
• Preparing and delivering presentations and performance updates to senior leaders
• Seeking out industry trends and recommending alternative approaches to meet needs and requirements
• Create/review and ensure process documentation/SOPs are in place and up to date
• Ad-hoc / special projects, as requested

Qualification & Requirements

What makes you an ideal candidate

• Minimum 8 years of experience in transition and transformation within a GCC or Shared Service Center environment.
• Proven track record in project delivery, including building and sustaining high-performing teams.
• Experience working in a multi-agile team environment.
• Ability to successfully deliver transformation projects.
• Experience in an onsite/offshore setup, managing requirements from various groups.
• Implementation experience with RPA automation projects.
• Demonstrated ability to work independently and manage multiple tasks in a fast-paced, team-oriented environment.
• Excellent communication and interpersonal skills.
• Strong stakeholder management skills with the ability and confidence to challenge and influence.
• Energetic and tactful facilitator to promote and engage a committed delivery team.

Education and Experience

• Bachelor’s degree with transition/transformation/PMP certification
• 8-10 years of transition and transformation experience in GCC, Shared Service Center environment
• Project Management or Change Management Experience
• Person is required to work on a Europe shift (01:00 p.m. to 10:00 p.m. – IST) or as per the process requirement

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks & Benefits…