Transition Manager – Global Capability Center

Key Responsibilities

Strategic Planning:

• Develops comprehensive transition strategies that align with the GCC’s global objectives. This includes timelines, resource allocation, and identifying key milestones for smooth implementation.
• Explore the opportunities to grow and expand the GCC, move more capabilities to GCC by working in close collaboration with business stakeholders and execute the additional business cases.
• Experience in measuring & showcasing the ROI and growth trajectory for the GCC.

Financial Planning:

• Provide key inputs to the Financial Plan based on the Cost Benefit Analysis (CBA).

Cross-Functional Coordination:

• Collaborates with diverse teams across various locations, ensuring that all stakeholders—ranging from local operations to global leadership—are engaged and informed throughout the transition process.

Risk and Change Management:

• Proactively identifies and assesses risks related to transitions, implementing mitigation strategies tailored to the global context. Manages change effectively to minimize disruption and maintain service continuity.

Cultural Adaptation:

• Recognizes and addresses the cultural differences and operational nuances in various regions. Ensures that transition plans are adaptable to local practices and regulations.

Training and Knowledge Transfer:

• Develops targeted training programs that cater to different regional needs, ensuring that local teams are equipped with the necessary skills and knowledge for successful adoption.

Performance Metrics and Reporting:

• Establishes KPIs that reflect both global objectives and local performance. Monitors and reports on transition outcomes, facilitating data-driven decision-making and continuous improvement.

Documentation and Compliance:

• Maintains detailed documentation that complies with global standards while being adaptable to local requirements, ensuring transparency and accountability throughout the transition process.
• In summary, the Transition Manager at Waters GCC is expected to play a vital role in orchestrating global transitions, balancing standardization with localization, and ensuring that all aspects align with the strategic vision of the organization.

Qualification & Requirements

Desired Qualifications and Experience:

• A master’s or bachelor’s degree in management or an MBA with Finance or MBA with Strategic Management specialization.
• Minimum of around 15+ years of relevant Industry experience in Transition Management and business development.
• Strong Program Management experience.
• A Valid PMP Certification or any relevant Certification can be an added advantage.

Mandatory Skill Set/(s):

• Expertise in transitioning multiple global services/partners/accounts to Capability Centres
• Establish and maintain strong business relationships so that transition is seamless and create growth for future opportunities
• Strong management skills, able to coordinate with multiple stakeholders.
• Excellent organisational and problem-solving abilities, able to think critically and come up with creative solutions
• Good communication skills, both verbally and in writing, able to present information to groups and answer inquiries
• Ability to work with large amounts of data and financial information, with strong mathematical and analytical skills
• Strong skills in converting data into visualizations for Management reports
• Knowledge of process improvement techniques and a history of successfully implementing them
• Flexibility to adapt to quick changes.
• Familiarity with software and tools related to operations management, data analysis, and project management.

Benefits

Waters offers an attractive total rewards package, including rewards and financial benefits, health and wellness benefits, and recognition and social benefits.