Transition Lead

Key Responsibilities

Transition Planning & Execution:

• Finalize a detailed, wave-wise Transition Plan covering all processes.
• Oversee project progress, managing the Risk Register and RAID Log , and ensuring timely completion of tasks.
• Track access requirements through the System Application Log .

Training & Knowledge Transfer

• Develop and implement a Training & KT Plan , ensuring day-wise training with SMEs and delivery teams.
• Monitor process documentation via the DTP Plan and implement a Certification Plan to assess readiness.

Process Documentation & Approval

• Document processes during Knowledge Capture and finalize Desktop Procedures with MoCA SMEs.

Change Management

• Conduct Stakeholder Analysis to understand pain points and develop action plans for improvement.
• Design and implement a Communication Plan to keep all stakeholders informed.

Communication & Monitoring

• Roll out communication assets as per plan, track changes, and address gaps or issues.

Qualification & Requirements

Preferred Skills & Competencies

• Managing complex transitions, ideally in outsourcing or managed services.
• Strong project management, risk management, and change management skills.
• Excellent communication and stakeholder management abilities.
• Experience in developing training and documentation strategies.
• Previous experience in Finance & Accounting, HR Services, or Contracts & Procurement transitions.
• Familiarity with large-scale transformation projects and managing multiple stakeholders.
• Strategic mindset
• Stakeholder management
• Ability to influence
• Communicate with impact
• Project management
• Results driven
• Operational excellence

Minimum Years Experience Required

• 12+ years of professional work experience

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Professional Support
• Other Perks & Benefits…