Transformation Manager (GBS, Finance)
Capgemini
Europe, Poland, Krakow
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Salary
Rank
Senior Manager
Responsibility
Design/Transform
Scope
Global
Workplace
100% in office
Functions
Finance
Reports to
Level
N-2
Travel Max:
0%
Posting Date
03-18-2026
Description
Join our team as a GBS Transformation Manager and take responsibility for driving large‑scale, technology‑enabled transformation across global business services. In this role, you will guide clients through complex change initiatives, leveraging automation and cutting‑edge digital solutions to reshape the future of business operations.You will play a key role in designing, fine‑tuning, and orchestrating end‑to‑end transformation programs, ensuring seamless execution and measurable impact.
Key Responsibilities
- Lead the GBS transformation projects within Finance, mentoring and coaching Transformation Consultants in successful development and delivery of the project deliverables
- Steer transformation programs that may be related to: target operating model design, process design, process and technology maturity assessment, benchmarking, GBS / SSC set up, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, RPA implementation, training delivery, change management and similar.
- Own program / project deliverables related to GBS transformation programs.
- Design the Target Operating Model and lead Process Design workshops.
- Utilize your GBS, process and technology expertise to provide improvement recommendations to steer clients in their transformation journey.
- Make convincing presentations and put own ideas forward to Client.
- Facilitate client meetings, driving towards consensus and agreement of all stakeholders.
Qualification & Requirements
- Great and proven in practice, understanding of Service Delivery Models (GBS/ SSC/BPO/hybrid/BOT etc.) and General process knowledge – AP/AR/GL/MDM.
- Great understanding and insight of GBS/ SSC service components (BPO / SSC markets / trends, CI, governance model, performance management, organizational structure, contracting, legal aspects, office fit out, connectivity, IT, back office, visual management, and others).
- Experience in Program Management (project management certification will be an asset) and proven track of program / projects delivery.
- Strong interpersonal skills with ability to collaborate and work effectively with CxO level Stakeholders.
- Lead the transformation team during project, mentor and coach less experience team members.
- Translate GBS requirements into a business cases and create transformation roadmap
- Continuous Improvement, Client value and Innovation mindset with proven benefits delivered
- Knowledge and experience in at least one of the ERPs: S4H, SAP ECC or Oracle.
- Fluent English, (French or German would be an asset).
Benefits
- Practical benefits: company car, yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
- Award-winning development programs to support your career at every stage. Connected Manager – our leadership development program has already helped over 300 employees accelerate their growth!
- Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform TED Talks and Udemy Business materials and trainings.
- Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
- Power to build a sustainable, more inclusive future: Be the change and engage in our initiatives like IT Girls rEvolution Academy, CharITy Hackathon, Tree Planting or Grant Program.
Company Profile
Capgemini
Industry
IT Services and IT Consulting
Revenue
$23.33B
Employees
270,000
Fortune 500 Rank
#168
Global 500 Rank
NA
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