Technology Shared Services Director

Key Responsibilities

Technology Enablement and Onboarding

• Lead technology enablement initiatives to transform GBS into a highly digital, scalable operation that supports companies and associates across the organisation.
• Collaborate with Corporate functions such as IT and Finance, as well as operating companies, to ensure seamless integration of business support systems and services within GBS.
• Ensure full alignment with enterprise architecture and security standards.

Process Transformation and Digitalisation

• Identify and drive opportunities for automation, simplification, and digitalisation of business processes.
• Lead continuous improvement initiatives to enhance operational efficiency and service quality.
• Champion the adoption of advanced technologies to ensure GBS remains relevant, agile, and efficient.

Technology Strategy and Governance

• Develop and maintain a technology roadmap aligned with GBS and overall organisational objectives.
• Establish robust governance frameworks to ensure compliance, scalability, and sustainability of digital initiatives.
• Monitor KPIs and SLAs to measure and optimise the impact of digitalisation on service delivery.

Stakeholder Engagement and Change Management

• Partner with internal stakeholders across Finance, IT, Procurement, HR, and other Corporate functions to align digital strategies.
• Lead change management initiatives to drive adoption of new technologies and processes.
• Provide regular updates to senior leadership on progress, risks, and opportunities related to transformation and digitalisation efforts.

Talent and Capability Development

• Build and lead a high-performing team with strong expertise in business transformation, digitalisation, and IT operations.
• Drive upskilling initiatives to strengthen internal capabilities in emerging technologies.

Qualification & Requirements

• A degree in Information Technology, Computer Science, or a related field.
• Proven expertise in technology solutions for Accounting & Finance.
• Strong leadership skills with the ability to manage and inspire a team.
• Excellent problem-solving and analytical capabilities.
• Knowledge of compliance standards and regulations in the business services industry.
• Experience in managing vendor partnerships and procurement processes.
• A commitment to staying updated on the latest technological advancements.

Benefits

• Competitive annual salary ranging from MYR 240000 to MYR 450000
• Comprehensive basic benefits package.
• Opportunity to work in a well-established and large organization.
• Exposure to innovative technology solutions in the business services sector.
• Supportive and professional work environment in Selangor