Talent Acquisition Capability Center Manager

Key Responsibilities

• Lead and Inspire – Mentor and develop a talented team, fostering a collaborative and results-oriented culture – Exercise sound business judgment and strategic thinking to implement practical and actionable solutions to address escalations from the business
• Operational Excellence – Streamline processes, reduce cycle times, and improve overall efficiency – Demonstrate high effectiveness in working within a matrixed environment where you will be accountable for delivering staffing operations on behalf of program owners who may be located in other regions
• Analyze and Report – Analyze team key performance indicators (KPIs) and develop reports to communicate recommendations on initiatives and influence senior management through data and thoughtful interpretation of findings
• Collaboration and Stakeholder Management – Develop effective relationships with regional partners to understand local challenges and deliver seamless service – Support global projects that originate or are championed in the region and ensure global alignment
• Compliance and Governance – Ensure policies are acknowledged and required training is completed, including implementing audits and follow-up processes to achieve compliance – Understand diverse employee stakeholder groups and local employment legislation within regions and adapt recruitment service delivery to ensure compliance with local laws, processes, and policies
• Process Optimization and Innovation – Align tactical programs to large, strategic objectives and ensure team members understand the big picture and organizational goals – Solicit and evaluate feedback to determine appropriate actions, solutions and initiatives needed
• Change Management – Drive enablement programs, specifically around process excellence, adoption of LinkedIn advancements and other tools, and recruitment compliance and governance – Close gaps in training or job aids and lead change management for TA

Qualification & Requirements

• UG/PG degrees or Technical Degrees or equivalent military experience
• 8+ years of progressive experience in HR Operations, with at least 4+ years specifically in Talent Acquisition Shared Services or a similar environment
• Proven track record of leading, managing, and scaling high-performing teams in a fast-paced, high-volume setting including the ability to manage complex operations, prioritize tasks, and meet deadlines
• In-depth knowledge of Talent Acquisition processes, best practices, and key performance indicators
• Experience with HRIS systems (e.g., Workday), ATS (e.g., SmartRecruiters), and ticketing or workflow management tools (e.g., ServiceNow)
• Excellent communication and interpersonal skills, including the ability to communicate complex information to a diverse audience
• Global mindset, including experience working in a matrixed organization with a 24/7 global delivery model, supporting multiple regions and time zones
• Strong problem-solving and ability to analyze data, identify trends, and make data-driven decisions
• A passion for talent acquisition and a commitment to delivering exceptional results

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Benefits

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported.

This includes:

• Our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees,
• Our mental and financial health resources; and
• Our personalized learning opportunities – just to name a few!