Supply Chain (SIAM) Stream Lead
HEINEKEN Global Shared Services
Europe, Poland, Cracow
Oops! You need to have an account to use this feature
Sign up to access features including all filters, job matching, dashboard, apply service, etc.
Compatibility Score
Compatibility Score / Job Matching
This unique feature shows a score indicating how closely this job matches the preferences you set in your profile.
Access to this feature requires signing up.
Salary
Rank
Director
Responsibility
Design/Transform
Scope
Global
Workplace
Hybrid
Functions
Supply Chain
Reports to
Level
N-2
Travel Max:
0%
Posting Date
12-16-2025
Description
The Digital & Technology Team (D&T) is an integral division of the HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us, you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken.
Service Integration & Management is a new global digital and technology department, created with a focus on streamlining D&T processes related to Testing, Service Management, and Observability. SIAM is also a matrix organization, with clear ambition and focus on enabling service management across functions, regions, and operating companies, including elevating the current capabilities to hub organizations.
Key Responsibilities
- Being accountable for the service management across the Heineken organization, including being a knowledge point for the function landscape
- Understanding/owning the service management insights for the domain
- Acting proactively to ensure system stability, issue resolution, and service continuous improvement of the operating stream ecosystem based on critical business input
- Managing the service per functional domain, including incident resolution, and proposing improvements to product teams.
- Providing insights for functional domain D&T landscape stability, resilience, and cost, and driving improvements with quarterly progress reports
- Governing stakeholder management across Heineken regarding functional service management, and enabling technology process standardization across the portfolio globally
- Developing the SIAM organizational design to ensure optimal support for the OpCo’s.
- Enabling the transformation of the function and ensuring appropriate staffing of the SIAM Functional Pilar
- Managing the budget related to the Functional Pilar
- Implementing Heineken leadership, culture, and values across service management functional teams.
Qualification & Requirements
- 8 years of working with relevant functional senior business stakeholders, influencing and working with OpCo’s
- 5 years of experience in managing vendors, resources, and contracts
- 5 years of experience leading large teams in a multi-cultural environment
- Master’s degree in Computer Science or a relevant Function
- Enough technical depth and affinity with the relevant function to understand issues and judge their relative importance
- The courage to be innovative: embracing IT innovation and technological possibilities, and bringing them to the relevant functional teams
- The ability to identify and manage interdependencies and optimize business value
- Reflection, open discussion, and trust to help the Product Teams grow and develop
- The ability to create an environment in which the self-confidence and proactivity of the teams can blossom
- Positive and problem-solving skills
- Fluent English
- Strong stakeholder management and excellent communication skills.
- ITIL certification, Project certification
Benefits
- Flexible Work from Home Scheme
- Attractive performance bonus
- Parking Space for Employees
- Flexible working hours
- Sodexo Cords
- Life Insurance
- Employee Referral Program
- Job Opportunities within HEINEKEN
- Private Medical Healthcare
- Social Events
Company Profile
HEINEKEN Global Shared Services
Industry
IT Services and IT Consulting
Revenue
$829M
Employees
1,083
Fortune 500 Rank
NA
Global 500 Rank
#474
Clicking the link below will open a new window in your browser where you can apply directly to this role. Please check out our Pricing Plans if you’d like us to apply to jobs on your behalf.
