Sr. Manager, SAP OTC Architect

Key Responsibilities

Operations and Continuous Improvement Leadership

• Lead the design, configuration, and optimization of SAP SD and Gross to Net Solutions for Gilead’s Commercial business
• Oversee production support for SAP OTC solutions supporting:
  • Trade Operations
  • Gross to Net processes
  • Government pricing integrations
• Manage and evolve the SAP Order to Cash global template for Gilead Commercial Operations
• Serve as System Manager for boundary applications supporting Order to Cash functions
• Ensure system compliance with enterprise guidelines
• Manage interim state of ERP Operations for APAC markets
• Drive the extension of SAP OTC Commercial global template for APAC markets adhering to localization requirements

Strategic Architecture & Innovation

• Partner with business and technical teams to architect effective SAP OTC solutions
• Define and maintain technology roadmap for Commercial and Clinical Operations solutions globally
• Recommend solutions and develop business cases aligned with future business direction
• Lead complex design and technical discussions
• Support creation of business architecture models for system interoperability

Stakeholder Management

• Build and maintain effective relationships with:
  • Global Business Process Owners
  • Business Engagement BAs
  • Business Engagement Domain Architects
  • ERP Solution Architects
  • IT build and run resources
• Develop trusted advisor relationships with senior leadership
• Coordinate with extended IT teams for:
  • Change control
  • Quality assessment
  • Testing
  • Deployment management

Qualification & Requirements

Basic Qualifications

• 8+ yrs of experience with Bachelor’s Degree (BS/BA) OR 6+ yrs of experience with Master’s Degree (MS/MA or MBA)
• 8+ yrs of hands-on work experience in Solutions Architect/Business Process Management role within the Biotech / Pharmaceutical industry
• Deep technical expertise in designing and configuring SAP SD
• Strong knowledge in the following areas:
  • Sales and Distribution
  • Billing
  • Pricing (complex pricing procedures) and output routines
  • Contract Management solutions
  • EDI Integrations
  • Government pricing solutions relevant to OTC
• Strong end to end business process knowledge in Plan to Deliver, Record to Report and Source to Settle functions
• Strong Service Delivery approach with demonstrated Commercial and Clinical Order to Cash functional domain experience
• Strong leadership/consultative, collaboration, and process improvement skills to facilitate alignment across multiple global geographies

Preferred Qualifications

• Ability to demonstrate his/her experience in delivering and supporting global information systems in a regulated environment for a diverse and distributed user base while relying on several Enterprise shared services
• Ability to build internal and external relations and operating across functional boundaries
• Ability to translate strategic opportunities and emerging technology solutions into tangible and practical plans that can be performed
• Experience in business process re-engineering or process improvement, involving broad- based information systems, utilizing tools and techniques to effect business change
• Experience with leading solution architecture, template design and project planning efforts for complex, global SAP deployments
• Ability to develop clear and detailed business requirements and design specifications that can be understood by other delivery teams and business partners
• Ability to translate business requirements into design options that are cost effective, efficient, re-usable that align with defined architectural principles and standards and that enhance the business process
• Excellent analytical and problem solving, communication and presentation skills
• Ability to understand business strategy and needs and support the translation into application requirements
• Ability to create compelling business cases balancing business benefits and costs
• Intellectual curiosity and the ability to question thought partners across functional areas
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• Solid understanding of basic system engineering, information risk and security guidelines and architecture standards
• Ability to work effectively at all levels of an organization with the ability to influence others to move toward consensus

• Integrity (Doing What’s Right)
• Inclusion (Encouraging Diversity)
• Teamwork (Working Together)
• Excellence (Being Your Best)
• Accountability (Taking Personal Responsibility)

Benefits

This position may be eligible for:

• A discretionary annual bonus
• Discretionary stock-based long-term incentives (eligibility may vary based on role)
• Paid time off, and
• a benefits package.
  • Benefits include company-sponsored medical, dental, vision, and life insurance plans*.