Sr. Manager (IT Infrastructure Engineering)

Key Responsibilities

• Lead and manage regional IT operations to ensure availability, security, and performance of services.
• Oversee 2nd and 3rd tier technical support, acting as a subject matter expert for infrastructure and services.
• Drive simplification of IT systems through initiatives like re-platforming and system retirement.
• Collaborate with IT leadership on roadmaps, project planning, and risk management.
• Define and lead regional IT projects including scope, budget, timelines, and risk mitigation.
• Present key updates and insights to senior business and IT stakeholders.
• Partner with finance to ensure projects are cost-effective and deliver value.
• Ensure compliance with all relevant regulations, policies, and standards.

Qualification & Requirements

What Makes You a Great Fit:

• 12+ years of technical experience in areas such as Active Directory, Windows Server, VMware, networking (TCP/IP, routing, switching), firewalls, and WAN optimization.
• 5–8 years of experience in a leadership or people management role.
• Strong ownership mindset and accountability for delivering results.
• Excellent problem-solving, time-management, and communication skills.
• Proven ability to collaborate across technical and non-technical teams.

Education & Experience:

• Bachelor’s degree in a technical discipline.
• 13+ years of industry experience, including leadership roles.

Benefits

• Comprehensive benefits package.
• Global career growth and learning opportunities.
• Tuition reimbursement and internal learning programs.
• Work with a purpose-driven, innovative organization.