Sr Manager, Head of Cost Management (VMO – Shared Services, Governance & Delivery Economics)

Key Responsibilities

• Cost Management Enablement: Establish and operate the VMO cost management discipline, aligned to portfolio, delivery, and shared services contexts. Translate Finance-provided budgets, rates, and actuals into tribe-, initiative-, and service-level cost views.
• Cost Governance Framework: Define and maintain the cost governance framework within VMO scope. Establish decision thresholds and escalation criteria for material cost impacts.
• Shared Services Cost Modelling: Design and maintain shared services cost models in partnership with service owners and Finance, covering: Cost drivers and assumptions, Fixed vs variable components, Unit economics (e.g., cost per service, transaction, user, or demand)
• Tribe-Level Cost Itemization & Attribution: Define standardized cost items per tribe, including: Delivery capacity and resourcing, Platforms, tooling, and licenses, Security, compliance, and assurance services.
• Show back & Chargeback Advisory: Design show back mechanisms to provide transparent, comparable cost visibility to tribes.

Qualification & Requirements

• Bachelor’s degree in Business, Economics, Engineering, Management, Information Systems, or related field. Minimum 10 years of experience.
• Experience in cost management or financial modelling in delivery, product, or shared services environments. Portfolio, value management, or performance management roles.
• Experience translating financial data into operational and delivery insights. Governance, impact analysis, or decision-support roles in complex organizations
• Professional Certifications: Value Management, Portfolio Management, or Financial Management certifications
• Agile, SAFe, or delivery-management credentials. Data, analytics, or measurement-related certifications

Benefits