Sr. Manager – Business Continuity Planning

Key Responsibilities

• Setting a clear direction for BCP with the right balance between global-local needs and ensuring clarity of roles and responsibilities with the participating teams
• Continuously assess the BCP community performance and develop necessary skills by coaching individual members.
• Lead the BIA, ensure that plans and strategies are appropriate, cohesive, and viable, and could be used to recover key functions within required time frames.
• Design, coordinate, and execute BCP-DR annual test exercises for critical business processes, and produce test reports including lessons learned. Coordinate follow-up on lessons as required.
• Develop recovery priorities, timelines, and strategies for the sequence of recovery components.
• Support review and maintenance of business continuity policy, standards, and processes.
• Support reporting and tracking of business continuity-related issues and remediation activities.
• Support the identification of Business Continuity related risks (internal/external), the assessment of their likelihood, as well as potential impacts and risk mitigation plans.
• Train BCP POC in the implementation of BC-DR processes, and standards and impart training to ensure recoverability of business processes and supporting services.
• Proactively identify and implement BCP program and process improvements.
• Provide ongoing SME guidance and assistance on business continuity matters.
• Guide management in self-assessing their control environment.
• Assist Crisis Management / Incident Management teams during service disruption events, and contribute to process improvement initiatives.

Qualification & Requirements

Knowledge, Skills, and Abilities:

• Minimum of 5 years of relevant experience with an overall experience of 15 years
• Hands-on experience in the area of process improvement, standardization, and Automation
• Comprehensive understanding of E2E processes in Global Business Services
• Ability to synthesize complex situations and develop solutions within a changing environment.
• Experience in providing clear guidance and instructions to operational teams and coaching
• Complete familiarity with Microsoft Office or equivalent tools
• Strong data analysis and RCA capability
• Virtual team management skill
• Fluent in English (written and spoken)

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent experience, preferably in business administration
• Relevant Business Continuity, Disaster Recovery, Risk, or Audit certifications are preferred. (One or more certifications MBCP, CBCP, ABCP, CRISC, CISA)

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…