Sr. Director of Business Operations

Key Responsibilities

In this role, you will set the strategic direction for the Finance, Compliance, and Branch Program teams to support the long-term success of global datacenter security operations. You will oversee financial planning and performance, ensure adherence to compliance and regulatory obligations, and strengthen program frameworks that support consistency and scalability across regions. You’ll advise senior leaders, shape key program decisions, and drive initiatives that enhance financial health, operational integrity, and organizational alignment. Responsibilities include developing team performance, improving processes, building strong client and internal relationships, leading cross-functional collaboration, and delivering clear executive-level insights and reporting. As the senior leader for these core business functions, you will help ensure the program operates with clarity, accountability, and a high standard of delivery across all teams.

Qualification & Requirements

Authorized to work in the United States

We are looking for a seasoned professional that has a bachelor’s degree in business, management, or a related field, with 10+ years of progressive leadership experience in multi-disciplinary shared service functions, including at least 3–5 years at the director level. Global, multi-region operations experience is required and a background in datacenters is preferred. This position requires a forward-thinking leader with strong business acumen and the ability to influence without direct authority and build relationships at all organizational levels. The ideal candidate is a strategic thinker, effective communicator, and results-oriented leader capable of driving performance in a fast-paced, global environment with demonstrated success in aligning business operations strategy with operational and business goals.

This position involves domestic and international travel (approximately 30% of the time), so a passion for travel (and a valid passport) is essential. This role will also require flexibility to work nights and weekends (when needed) to support global staffing issues, high priority events, and off-hours incidents.

All applicants to this role must have reliable means of communication, reliable means of transportation (public or private) to get to/from work, the legal right to work in the country where the position is located, and the ability to speak, read and write in English proficient

The extra stuff

This position requires—with or without reasonable accommodation—the physical and mental ability to perform all essential job functions effectively. This includes maintaining composure under pressure while interacting with clients, authorities, executives, and staff; working independently without direct supervision; and managing multiple tasks simultaneously. The role involves regular use of a computer and keyboard, frequent lifting or moving of items up to 10 pounds, and occasional lifting of up to 25 pounds. Visual acuity for both near and far distances, as well as the ability to adjust focus, is required. The position may involve handling sensitive or confidential information and requires flexibility in scheduling to meet operational demands.

Benefits

• Vision insurance
• Medical insurance
• Dental insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Tuition assistance
• Disability insurance