Sr. Director, Application Engineering, Shared Services

Key Responsibilities

• Establish and operate Application Engineering Center of Excellence to accelerate Fullstack development strategy
• Lead architecting, building, and scaling robust, secure, and high-performing platforms that power our core business applications and services with deep expertise in cloud native, modern web and backend technologies
• Establish and operate Applications Platform Engineering services to define architecture, frameworks, reusable tools, monitor and management of platform health, and self-service capabilities for improving developer experience, faster time to market, working closely with Infrastructure, Security teams
• Adopt AI/ML technologies, practice AI First mindset, especially integration and management of AI Agents or similar intelligent automation for business or customer-facing applications
• Lead the delivery, management, and execution of complex, high-impact projects in a fast-paced, matrixed environment
• Drive innovation through technology research and development, proof-of-concept, experimentation of emerging technology trends, security standards for DTS to adopt and deliver Business outcomes
• Exceptional communication, collaboration, and interpersonal skills, with a track record of influencing senior stakeholders and motivating large, diverse teams
• Passion for mentoring, developing talent, and fostering an inclusive, high-performance culture
• Provide functional guidance to foster innovation, technical & security advancement, and the development of Subject Matter Experts (SMEs) within the India site
• Establish and enforce engineering best practices, ensuring high standards for code quality, performance, and security
• Drive technical delivery and program execution, ensuring alignment with Docusign’s global standards and business objectives
• Operate an IPA/RPA Automation center of excellence to address immediate business needs
• Monitor, assess, govern, secure software selection for Docusign enterprise needs
• Maintain, govern, and optimize Application Engineering Software Inventory, and Vendor Spend
• Serve as point of contact for any DTS major incidents/escalations during APJ/EMEA hours
• Serve as the executive figurehead and primary point of contact for all DTS-related matters at the India site ensuring smooth operations aligned with global practices, including escalations, influence and shape site strategy, local vendor relationships, and acting as a proxy for the Country Leader as needed
• Scale DTS India organization, fostering Docusign’s culture, maintain high performance and quality, and implement best practices, key performance measures to drive operational excellence and protecting Docusign’s assets
• Mature DTS India organization to become an autonomous, high-performing teams capable of end-to-end product design and delivery across Application Product Management, Application Engineering, Data Engineering, Release, Quality, DevOps, and Security
• Foster cross-functional collaboration and participation in site-wide initiatives to strengthen team cohesion, innovation, and maintain high employee engagement, balance between India and US teams, optimizing cross-timezone workflows and communication
• Build, develop DTS talent acquisition and retention strategy, hiring, university partnerships with premier institutions and industry recruiting, ensuring a strong pipeline of diverse, high-caliber talents to build and sustain a high-performing, diverse team in partnership with HR and Talent Acquisition

Qualification & Requirements

Basic

• BA/BS degree in Computer Science or related field
• 10+ years of leading world-class product and engineering teams at global scale with US experience
• Proven experience building engineering teams from scratch and/or co-leading a Global Development Center for a top-tier tech company
• Strong understanding of the Indian tech ecosystem, competitive landscape, and talent market
• Demonstrated ability to coach, mentor, and develop high-performing teams

Preferred

• Experience implementing standardized engineering, product, IT, and development principles aligned to global strategy
• Track record of driving success across matrixed organizations and partnering with IT, Product, UX, Business Development, and Channels
• Significant experience managing day-to-day operations of large engineering organizations
• Experience building and developing organizations at scale, including managing 50%+ year-over-year headcount growth
• Expertise in attracting, retaining, and developing high-potential talent through robust talent management initiatives
• Strong work ethic, humility, and energy to lead others, with a competitive and optimistic mindset
• Excellent communication, presentation, and leadership presence
• Entrepreneurial spirit, adaptability to change, and enthusiasm for Docusign’s culture, values, and business value proposition

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

Benefits

• Paid Time Off
• Full health benefits
• Retirement plans
• Learning & Development
• Compassionate care leave
• Anywhere tech allowance
• Family-forming benefits
• Paid parental leave
• Caregiver support
• Wellness reimbursement
• Emotional & Mental wellness
• Financial well-being