Sr. Campaign Project Manager, Global Shared Services – Prime Video
Amazon
APAC/Oceania, India, Mumbai
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Salary
Rank
Senior Manager
Responsibility
Design/Transform
Scope
Global
Workplace
100% in office
Functions
Customer Service
IT
Marketing
Reports to
Level
N-3
Travel Max:
0%
Posting Date
06-08-2025
Description
As a Sr. Campaign Project Manager in Global Shared Services (GSS) Operations, you champion operational excellence in our campaign delivery delighting our customers.
Key Responsibilities
Campaign Management:
- Manage and oversee campaigns of mid to high-complexity
- Monitor and ensure timely completion of all campaigns within their stakeholder group.
- Facilitate the end-to-end process from campaign intake to trafficking/launch readiness.
Asset Management:
- Oversee the end-to-end workflow of key art and campaign assets from initial intake through design production delivery.
- Add and check asset packages for each request/project.
- Facilitate design asset delivery for trafficking.
Project Coordination:
- Manage multiple work-streams and competing priorities to ensure on-time campaign launches.
- Establish and maintain strong relationships with external and internal teams and stakeholders, setting delivery expectations.
- Track, monitor and report to stakeholders of campaign statuses using various communication channels.
- Handle prioritization of work effectively.
Subject Matter Expertise:
- Provide direct support and technical guidance to Campaign Project Managers, including campaign escalations.
- Serve as the primary operational lead and point of contact for the assigned stakeholder group for campaign specific questions and issues.
- Manage data input, campaign assignments, and workload distribution based on peer skills and team capacity.
- Collaborate with Partner Experience Managers (PXM) to address high-level escalations and stakeholder concerns.
- Raise challenges to PXMs for strategic resolution within their dedicated stakeholder group.
- Collect and brief monthly upcoming campaign information to internal GSS teams.
- Support data collection and root cause analysis for Weekly Business Review (WBR) and Monthly Business Review (MBR) meetings.
- Collaborate to maintain up-to-date documentation.
- Facilitate trainings and ensure training materials are updated.
Process Improvement:
- Work closely with peers, leadership, and other teams to identify process improvement opportunities
- Continually optimize workflows for the benefit of the Prime Video end customer.
Qualification & Requirements
BASIC QUALIFICATIONS
- Bachelor’s degree in a related field or equivalent work experience.
- 3+ years of experience in digital production, project management, or related field.
- Minimum 6 months experience as a Digital Campaign Manager within GSS.
- Proven track record of managing complex, high-profile campaigns.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Demonstrated ability to lead and mentor team members.
- Experience in stakeholder management and cross-functional team leadership/influencing without direct authority.
- Ability to manage multiple competing deadlines.
- Experience with data analysis and reporting tools.
PREFERRED QUALIFICATIONS
- Experience in the entertainment or streaming industry.
- Advanced knowledge of digital advertising workflows and best practices.
- Understanding of graphic design fundamentals and production requirements
- Proficiency in project management tools and software.
- Experience with process improvement and operational optimization.
- Strong analytical skills with the ability to identify insights from data.
Benefits
- Insurance Benefits
- Retirement Benefits
- Vacation Policy
- Other Perks and Benefits…
Company Profile
Amazon
Industry
Software Development
Revenue
$574.8B
Employees
1,541,000
Fortune 500 Rank
#2
Global 500 Rank
#2
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