Sr Automation Manager

Sr Automation Manager
Novo Nordisk

APAC/Oceania, India, Bengaluru

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N/A
Salary

Rank

Senior Manager

Responsibility

Systems/Data

Scope

Regional

Workplace

100% in office

Functions

IT

Reports to
Level

N-3

Travel Max:

0%

Posting Date

08-03-2025

Description

Are you an expert in marketing automation? Do you have experience in executing multichannel campaigns? We are looking for a Senior Automation Manager to join our team in the Commercial, GBS department at Novo Nordisk. If you are ready for a new challenge, read on and apply today for a life-changing career.

As a Senior Automation Manager, you are required to own and manage the delivery of day-to-day campaign operation tasks thereby ensuring best in class omnichannel campaign execution and efficient operations for a great affiliate and customer experience across selected markets.

You will have both the technical depth and breadth needed to play an SME role on SFMC along with strong project and stakeholder management experience that have resulted in successful implementations across multiple channels like email, WhatsApp and SMS. You will be responsible for handling end to end process of managing the requests in the queue and ensuring a timely delivery.

Sr Automation Manager

Key Responsibilities

  • Day to day execution of multichannel campaigns.
  • Evolve multichannel campaign operations in close collaboration with the line manager.
  • Drive adoption of newer channels like WhatsApp and SMS alongside email for execution of omnichannel journeys.
  • Quality and process responsible.
  • Contributor to deliver on Multichannel Execution Service KPI’s.

Qualification & Requirements

  • Master’s Degree or above preferably in Computer Engineering/IT.
  • 10+ years of experience with digital marketing is a requirement inclusive digital campaign management and analysis, marketing automation and building platform integrations and APIs.
  • 7+ years of experience using Salesforce Marketing Cloud.
  • Knowledge of HTML/CSS/Amp script/SQL for Salesforce Marketing Cloud.
  • Excellent communication skills and a desire to improve processes.
  • Proficiency in pharma (digital) marketing.
  • Deep knowledge of -and experience with Salesforce CRM and Salesforce Marketing Cloud.
  • Experience with OCE-Marketing and OCE-Sales (IQVIA solution) is a plus but not mandatory.
  • Experience activating on channels like WhatsApp and SMS within journeys in SFMC.
  • Relevant certifications on Salesforce Marketing Cloud would be a plus.
  • Strong analytical and problem-solving skills.
  • Highly trustworthy and excellent at building cross-functional collaboration.
  • Ability to work in a fast-paced, results-oriented climate; across functional areas and multiple locations.
  • Proven analytical and problem-solving skills.
  • Shift timings are 12 PM to 8.30 PM.

Benefits

At Novo Nordisk, our passion for people begins with meeting the needs of our own diverse team. More than just attracting and retaining the best minds in the business, we empower our employees to change their own lives – to reach their goals both professionally and personally. To that end, we strive to continually improve our employees’ benefits each year.

Company Profile

Novo Nordisk
Industry

Pharmaceutical Manufacturing

Revenue

$25.5B

Employees

55,000

Fortune 500 Rank

#151

Global 500 Rank

NA

View Company Profile