Shared Services Manager
The Smith Family
APAC/Oceania, Australia, Sydney
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Salary
$85,398 - $131,382 Per Year
Rank
Director
Responsibility
Head of SS/GBS
Scope
Regional
Workplace
Hybrid
Functions
Finance
IT
Reports to
Financial Controller
Level
0
Travel Max:
0%
Posting Date
07-01-2025
Description
We’re looking for an experienced and hands-on finance leader to manage our day-to-day financial operations. As our new Shared Services Manager, you’ll lead a team responsible for accounts payable, receivable, reconciliations, and financial admin. You will play a key part in strengthening our financial systems, and drive process improvements and efficiencies across the finance function.
Key Responsibilities
- Oversee the delivery of day-to-day finance services including accounts payable, receivable, and reporting, ensuring processes are efficient, accurate, and compliant with internal controls, audit requirements and regulatory obligations.
- Act as a problem-solver and escalation point for service-related issues.
- Support the implementation of system upgrades and organisational change initiatives impacting Shared Services.
- Ensure the management reports are prepared and delivered on time.
- Review data inputs and reconciliations to identify discrepancies and ensure reliability of reported figures.
- Identify opportunities to enhance reporting processes, templates, and automation tools to improve efficiency, accuracy, and compliance.
- Lead, motivate, and develop the shared service team to deliver high-quality support.
- Develop and manage a culture of process improvement and customer service and ensure compliance with all relevant organisational policies and procedures.
Qualification & Requirements
- Bachelor’s degree in Finance, Accounting or Business Administration.
- 15 years+ experience in a Finance leadership role, including management of general Finance and Accounts Payable functions.
- Experience with Finance System D365 and knowledge of ERP systems and related technologies.
- Ownership and oversight of Balance Sheet reconciliations.
- Advanced MS Excel skills including Pivot Tables and VLookUps, expertise working with large and complex spreadsheets and superior presentation skills.
- Experience in people leadership and forming/strengthening teams in diverse workplaces.
- Strong analytical, reporting, problem-solving skills and expertise in producing insightful reports and insights for the Executive and Board.
- Strong interpersonal skills, including an ability to drive change with diplomacy, tact and discretion and to engage internal and external stakeholders at all levels with respect and confidence.
- Excellent time management skills, flexibility, and an ability to work unsupervised and under pressure.
Benefits
- Find balance; with flexible work options and opportunities to purchase additional annual leave
- Maximise your take home pay; with salary packaging, as well as opportunities to save with discounts at retailers across the country
- Fulfill your potential, with excellent career opportunities, a suite of development programs and a dedicated learning and development platform
- Feel you belong; with inclusive leave options, including paid parental, cultural and gender affirmation leave
- Thrive; with support for you and your family’s mental and physical health including a complete care and safety platform, unlimited Employee Assistance and access to a huge range of fitness facilities with Fitness Passport.
Company Profile
The Smith Family
Industry
Non-profit Organizations
Revenue
$172.65M
Employees
785
Fortune 500 Rank
NA
Global 500 Rank
NA
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