Shared Services Director of Finance

Key Responsibilities

• Identify opportunities for process improvement, automation, and cost reduction within the shared services model.
• Lead the centralized management and oversight of balance sheets for hotels, ensuring accuracy, integrity, and compliance with accounting standards (GAAP, and USALI, as applicable).Conduct monthly balance sheet reviews and reconciliations, identifying and resolving discrepancies promptly.
• Provide financial insights and analysis related to balance sheet trends, working capital, and asset management.
• Oversee the day-to-day work of the outsource partner and analyze/solution problems with the partner as needed.
• Manage 1-4 direct reports.
• Monitor and analyze appropriate SLAs and KPIs to support collaborative service quality acceptance.
• Publish KPI metrics and detailed analytics to properties and other stakeholders to provide performance insight.
• Develop a strong focus on continuous improvement, efficiencies and effectiveness monitoring with a keen eye on cost reduction with no quality erosion.
• Identify and drive automation opportunities to accomplish process and cost improvement objectives.
• Meet with properties periodically to understand concerns and issues related to the various outsourced towers.
• Develop a strong service culture, providing measurable quality of service via formal survey’s to properties.
• Perform regular analysis to ensure efficient processing.
• Support SSC initiatives to ensure successful development and implementation.
• Provide excellent customer service to the hotels.
• Interface with different departments such as Corporate Accounting, IT, Tax, Treasury, Accounting, Accounts Receivable, Payroll, & Risk Management.
• Train hotel level staff on best practices and processes.
• Interact with the hotels to solve business issues.
• Integrate and streamline systems related to SSC processes.
• Maintain controls and narratives for areas of responsibility.

Qualification & Requirements

• Bachelor’s Degree or equivalent in Accounting, Business or Finance
• Experience using Oracle (PMS, POS, GL) OneStream and Birch Street a plus
• CPA a plus
• 5 + years’ experience in hospitality
• 5 + years’ experience managing Shared Service Center functions, balance sheets, accounts payable and accounting functions within a shared services model
• Proven expiernce managing a third -party BPO
• Successful track record of delivering finance shared services in a complex organization
• Strong leadership skills with the ability to motivate a team
• Detail oriented with strong analytical skills
• Ability to meet tight deadlines in a fast-paced environment
• Proven track record of issue resolution and process improvements
• Strong stakeholder management, with excellent communication skills
• Established people manager with demonstrable coaching and leadership qualities, able to grow and develop a team and influence effectively
• Highly motivated team player
• Ability to work independently
• Systemic problem solving
• Previous experience using AI or other advanced technologies to improve processes is a plus
• Excellent proficiency in Microsoft Excel

Benefits

Omni Hotels & Resorts delivers more choice and flexibility when it comes to your benefits. Here is a snapshot of our comprehensive and competitive benefits package.

HEALTH & WELLNESS

• Medical, Dental, Vision
• Employee Assistance Program
• Telemedicine, and
• Short Term & Long Term Disability.

RETIREMENT & SAVINGS

• 401(K) Match
• Pre-Tax Health Savings Account, and
• Flexible Spending Amount

OMNI CIRCLE

• Our nonprofit foundation that assist’s Omni associates who have experienced a disaster, hardship, or tragedy.

TRAVEL & MEAL DISCOUNTS

• Hotel Rooms
• Food and Beverage
• Spa
• Retail
• Transportation
• Theme Parks
• Preferred Access Tickets, and
• National Retailer Discounts

UNIQUE PERKS

• Tuition Reimbursement
• Adoption Services Aid
• Pet Insurance
• Legal Services
• Paid Time Off, and
• Friends & Family Discounts

PERSONAL & PROFESSIONAL DEVELOPMENT

• Leadership Development Programs
• Diversity & Inclusion Programs
• Omni Support Center Internal Reward Program, and
• Work/Life Balance