Shared Services Director

Key Responsibilities

Main job responsibilities: The SHS Director is responsible for SHS to successfully meet its mission: to create efficiencies, enhance value, avoid duplication, and save costs for the member organizations.

Strategic Leadership and Program Oversight

• In collaboration with the members, assess the effectiveness of existing programs and, if needed, develop, implement and monitor new or revised programs and program features.
• Marketing projects are expected to be a priority in the coming years.
• Negotiate, revise and renew, as applicable, annual programmatic contracts: joint marketing projects including shared data base activities, program book sales and production, healthcare services, human resources consultants, and others as needed.
• In conjunction with other staff, steward broader Cultural District projects.

Financial and Administrative

• Develop and manage an annual multi-million dollar budget.
• Prepare periodic financial reports for the seven members CEO’s and others as needed.
• Monitor SHS expenditures.
• Oversee program books’ advertising sales, billing and accounts receivable.
• Other duties as assigned.

Monthly Committee Meetings and SHS Member Communications

• Organize and facilitate monthly planning and decision-making meetings with the four member committees (Executive Directors/CEO’s, Marketing, Finance, and Human Resource and Wellness Teams), as well as annual Oversight Committee meeting.
• Provide information and regular updates about programs, address constituent needs, and resolve questions to ensure effective management and participation in SHS programs.
• Provide orientation for new members, and maintain easy member access to SHS information and materials as needed

Supervisory responsibility: This position provides direct supervision to two SHS full-time staff, and key contractors and service providers for SHS programs.

Decision-making responsibility: The SHS Director has significant decision-making responsibility, working in conjunction with key constituents.

Qualification & Requirements

Work Experience: Minimum 5 years’ experience, preferably in an arts or other nonprofit organization, exhibiting leadership skills, staff management experience, and financial proficiency developing and managing budgets is required. Knowledgeable about revenue generation strategies, and experience with marketing, audience development, and/or data base management preferred. Should be able to demonstrate strong and successful project management experience, and the ability to work across a broad range of departments and/or broad base of constituents, executives, and other key stakeholders.

Supervisory Experience: Prior supervisory experience necessary, managing multiple internal and external stakeholders preferred.

Technical Skills: Strong working knowledge of Microsoft Office suite required. Familiarity with CRM software (Tessitura, Prospect 2) preferred.

Intangibles: Skilled project manager with outstanding organization and communications skills. Entrepreneurial and creative problem solver. Collaborative and consensus-builder able to address multiple stakeholder expectations. Diplomatic, thoughtful, poised, and a good listener. Lover and knowledgeable about the arts.

Benefits

• Generous employee vacation/leave plan
• Health, dental, and vision benefits
• Employer paid life insurance
• Other Perks and Benefits…