Service Delivery Ops Lead Senior Manager

Service Delivery Ops Lead Senior Manager
Accenture

APAC/Oceania, India, Gurgaon

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Salary

$132,000 Per Year

Rank

Senior Manager

Responsibility

Process Roles

Scope

Regional

Workplace

100% in office

Functions

Customer Service

Finance

IT

Marketing

Reports to
Level

N-3

Travel Max:

0%

Posting Date

01-16-2025

Description

Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.

Service Delivery Ops Lead Senior Manager

Key Responsibilities

Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.

Qualification & Requirements

  • In this role you are required to identify and assess complex problems for area(s) of responsibility
  • The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives
  • Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility
  • Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters
  • Should have latitude in decision-making and determination of objectives and approaches to critical assignments
  • Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility
  • Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Benefits

  • Health Insurance
  • Vacation Policy
  • Retirement Benefits
  • Other Perks and Benefits…

Company Profile

Accenture
Industry

IT Services and IT Consulting

Revenue

$64.11B

Employees

738,000

Fortune 500 Rank

#41

Global 500 Rank

#211

View Company Profile