Service Delivery Manager – Billing Solutions
Avis Budget Group
Europe, Hungary, Budapest
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Salary
Rank
Senior Manager
Responsibility
Process Roles
Scope
Regional
Workplace
Hybrid
Functions
Finance
IT
Reports to
Level
N-2
Travel Max:
0%
Posting Date
02-15-2025
Description
Are you ready to lead and inspire a dynamic team? Join to lead our Billing Solutions team and take the helm of our receivables back-office operations, driving efficiency, delivering excellence, and ensuring partner satisfaction across multiple countries. An ideal candidate has a mix of technical, managerial and interpersonal skills.
Key Responsibilities
- Lead a team of 4 Team leaders and the billing, invoice auditing, dispute management back-office functions, ensuring timely and accurate service delivery to EMEA countries.
- Drive partner satisfaction by delivering cost-effective, high-quality services while fostering continuous improvement.
- Build and maintain strong relationships with stakeholders to align requirements with standardized processes.
- Proactively manage escalations, drive operational efficiencies, and support the implementation of innovative IT and process solutions.
- Oversee compliance with tax, legal, and statutory regulations, and ensure adherence to company policies.
- Own compliance with SOX controls for the area, ensuring rigorous adherence to internal processes and standards.
- Promote collaboration across the BSC organization to drive alignment, innovation, and teamwork.
Qualification & Requirements
- Bachelor’s degree in finance, accounting, or business.
- Basic accounting understanding.
- Fluency in English (additional European language is a plus).
- 10+ years of experience in a multinational environment and 5+ years in a leadership role
- Proficiency in ERP systems.
- Strong analytical skills and proficiency in Excel.
- Strong people management skills, including coaching, talent and team development.
- Demonstrated ability to build and maintain strong relationships with internal and external stakeholders.
- Track record of driving process improvements and implementing best practices in receivables or shared services functions.
- Understanding of end-to-end accounts receivable processes, including collections, disputes, and cash applications.
- Exceptional interpersonal, communication, and problem-solving skills.
- Strong ability to manage conflict and deliver innovative solutions in a fast-paced setting.
Benefits
- Flexible working arrangements and home office.
- Cafeteria benefit system.
- Home office contribution.
- Medicover health insurance.
- Performance bonus, based on your annual gross salary.
- Special car rental discount for Employees and Friends&Family discount Code worldwide.
- Access to a local employee discount program at gyms, AYCM card, restaurants, hotels, shops, services.
- An extra day off to celebrate your birthday.
- A vibrant, multicultural environment with over 30 nationalities working together at the greenest office in Budapest, in the vibrant heart of district XIII.
Company Profile
Avis Budget Group
Industry
Travel Arrangements
Revenue
$3.48B
Employees
21,250
Fortune 500 Rank
#345
Global 500 Rank
NA
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