Senior Vice President, Shared Business Operations

Key Responsibilities

• Provides strategic direction and leadership for all shared services functions, ensuring efficient and effective support to the organization’s operations.
• Develops and implements best practices, policies, and procedures to standardize processes across shared services functions, driving continuous improvement.
• Leads and mentors a high-performing leadership team within shared services, fostering a culture of accountability, collaboration, and professional development.
• Collaborates with senior leadership to align shared services strategies with organizational goals, ensuring that support functions enhance overall business performance.
• Analyzes and monitors performance metrics for shared services functions, using data to identify opportunities for improvement and implement solutions.
• Manages relationships with key external partners, including vendors, service providers, and consultants, to ensure high-quality service delivery and contract compliance.
• Champions technology and innovation initiatives that enhance the efficiency of shared services, including the adoption of new software and process automation.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualification & Requirements

Qualifications

• Bachelor’s Degree in Business Administration, Finance, Human Resources, or a related field required
• Master’s Degree in Business Administration (MBA) or a related field preferred
• More than 10 years of experience in leadership roles overseeing shared services functions, with at least five (5) years at the senior leadership level required

Knowledge, Skills, and Abilities

• Strong strategic planning and organizational skills, with the ability to align shared services with organizational goals.
• Proven leadership and team-building skills, with a track record of developing and leading high-performing teams.
• Advanced knowledge of finance, human resources, IT, and other shared services functions.
• Excellent analytical and problem-solving skills, with the ability to use data to drive decision-making.
• Effective communication and relationship-building skills, with experience working with senior leadership and external partners.

Benefits

No information available.