Senior Vice President, Head of Enterprise Resource Planning (ERP) Executive

Key Responsibilities

Strategic Leadership

• Define and execute a multi-year ERP strategy aligned with organizational goals, including legacy ERP system modernization, operational efficiency, platform resilience, and user experience.
• Ensure ERP capabilities support both enterprise and functional needs, maintaining balance between standardization and flexibility.

ERP Program and Operations Oversight

• Lead the delivery and continuous improvement of ERP platforms (e.g., Workday, Ariba) for core HR, Finance, and Procurement business functions.
• Oversee large-scale ERP programs and projects, ensuring they are delivered on time, within scope and budget, and meet quality expectations (e.g. ERP Data Hub).
• Establish a high-performing, product-centric ERP operating model that supports agile delivery, innovation, and user-focused solutions.

Stakeholder Engagement and Governance

• Lead and manage a senior executive steering committee, ensuring alignment between ERP investments and business value realization.
• Foster trusted relationships with senior business leaders to align priorities and ensure successful adoption.
• Create and maintain governance structures that promote accountability, transparency, and change management.

Team and Talent Leadership

• Build, inspire, and retain a high-caliber ERP team, including Chief product owners, Chief Architect, and technical delivery managers.
• Promote a culture of continuous learning, innovation, cross-functional collaboration, and inclusive leadership.
• Support the development of ERP capabilities within the FR through knowledge sharing and collaboration frameworks.

Risk, Compliance, and Vendor Management

• Ensure ERP operations comply with regulatory, security, and data privacy standards.
• Oversee vendor and partner relationships, including contract management, performance oversight, and value assurance.

What You Will Do:

Qualification & Requirements

Qualifications:

• Bachelor’s degree required; advanced degree (MBA, MS in Information Systems, etc.) strongly preferred.
• 15+ years of progressive leadership experience in ERP or enterprise systems roles.
• Experience leading national or enterprise-level technology and operations functions within large, federated organizations.
• ERP certifications or formal training in systems like Workday, SAP, or Oracle is a plus.

Key Competencies:

Strategic Thinking & Vision

• Ability to craft an ERP vision that aligns technology with complex business goals across a federated environment.
• Strong understanding of digital trends and how ERP platforms enable business transformation.

Executive Influence & Communication

• Exceptional ability to influence, advise, and collaborate with C-suite and senior leaders.
• Skilled in distilling complex concepts into actionable business insights for executive audiences.

ERP & Business Process Expertise

• Deep experience with modern ERP platforms (e.g., Workday, Oracle, SAP) across HR, Finance, and Procurement domains.
• Expertise in transforming legacy systems and processes into integrated, future-ready platforms.

Federated Enterprise Leadership

• Experience working within or leading National functions in federated or matrixed organizations with diverse needs and priorities.
• Ability to design shared services or hybrid models that balance standardization with local autonomy.

Change Leadership

• Demonstrated ability to lead complex organizational change initiatives, particularly involving process reengineering and technology modernization.
• Strong understanding of change management frameworks and best practices.

Program Delivery & Operational Excellence

• Proven track record in leading large-scale ERP implementations or transformations, including risk mitigation and stakeholder engagement.
• Focus on metrics-driven performance, value delivery, and user satisfaction.

Talent Management & Team Building

• Commitment to building high-performing teams and fostering leadership development at all levels.
• Inclusive leadership style that encourages diversity of thought and collaboration.

Benefits

When you join the Richmond Fed, not only will you find a challenging and purposeful career, you’ll also have access to a wide range of benefits and perks that support your health and wealth, including:

• Great medical benefits
• Pension and 401(k) with employer match
• Paid time off
• Tuition reimbursement
• Employee resource networks
• Paid volunteer leave
• Flexible work options
• Onsite amenities that make working here fun!