Senior Technical Program Manager, Amazon Compliance Shared Services

Key Responsibilities

• Lead and orchestrate complex, multi-faceted Remediation technology initiatives across various organizational units
• Develop and implement scalable, reusable products that streamline selling partners’ policy adherence journey
• Collaborate with SPTC engineering, product, and program teams to deliver best-in-class solutions
• Drive innovation to create a positive impact on selling partners’ lives and businesses
• Optimize the policy adherence experience, setting new industry standards
• Manage project lifecycles from conception to delivery, ensuring alignment with Amazon’s strategic goals
• As a Senior Technical Program Manager, you have an entrepreneurial spirit and want to make a big impact on Amazon and its customers. You enjoy building massive scale and high performance systems but also have a bias for delivering simple and incremental solutions to complex problems.
• You will work alongside product management, research, design, and engineering to define and build the essential lovable product. Along the way you’ll need to identify opportunity for improvements and put processes and tools in place to scale the program and support continual efficiency gains.
• You will be required to track, communicate status on and independently drive issues to resolution. Cross-team coordination, project management and an ability to learn and understand new technology are essential. Each and every person buying, selling, or handling Amazon products will be your customer.

Qualification & Requirements

• Proven track record in technical program management, preferably in e-commerce or compliance-related fields
• Strong technical expertise with the ability to understand and communicate complex technological concepts
• Exceptional leadership skills with experience in cross-functional team management
• Strategic thinker with a talent for developing scalable, innovative solutions
• Excellent communication and interpersonal skills
• Advanced degree in Computer Science, Engineering, or related field preferred

BasicAlong with average hourly pay of over $22 for customer fulfillment and transportation, and pharmacy roles, Amazon offers a range of benefits that support employees and eligible family members, including domestic partners and their children. For many employees, the majority of these comprehensive benefits begin on day one and include health care coverage, paid parental leave, ways to save for the future, pre-paid college tuition, and other resources to improve health and well-being.

• Experience in software development
• Experience in technical program management working directly with software engineering teams
• Experience in system design

Preferred

• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI’s/SLA’s used to drive multi-million dollar businesses and reporting to senior leadership

Benefits

Along with average hourly pay of over $22 for customer fulfillment and transportation, and pharmacy roles, Amazon offers a range of benefits that support employees and eligible family members, including domestic partners and their children. For many employees, the majority of these comprehensive benefits begin on day one and include health care coverage, paid parental leave, ways to save for the future, pre-paid college tuition, and other resources to improve health and well-being.

Financial success

• Amazon offers competitive pay, including an average hourly wage over $22 per hour for frontline employees across our fulfillment and transportation network.
• Some employees also own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance.
• We also offer financial counseling, estate planning services, and paid short- and long-term disability.

Employee health

• Amazon offers medical, dental, and vision coverage to all regular full-time employees, regardless of their level, tenure, or position.
• When employees want to take time away from work, they are offered paid time and holidays, in addition to other leave and medical accommodation options available for mental and physical health concerns.

Caring for families

• Amazon employees can choose from a range of benefits to support their families, including access to a network of childcare and eldercare caregivers, and discounts on select day care centers.
• We provide free resources for parents of children with autism, ADHD, and developmental disabilities, and adoption assistance for qualified domestic and international adoption expenses, including attorney fees, court costs, and travel

Parental leave

• Amazon offers up to 20 weeks of paid leave to birthing mothers, and six weeks for adoptive parents.
• Our Leave Share program provides six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer.
• Plus, our Ramp Back program supports birth parents as they readjust to work schedules as new parents.

Amazon pays college tuition for front-line employees

• Amazon’s more than 750,000 operations employees in the U.S. are eligible for fully funded college tuition, including the cost of classes, books, and fees.