Senior Product Owner

Key Responsibilities

• Provide comprehensive business leadership and ownership of the assigned product/solution/ portfolio throughout the lifecycle, inclusive of the strategy, execution, growth, and sunset phases
• Develop product strategy and roadmaps for assigned product, solution, or portfolio by analyzing product performance, identifying and filling product gaps, and generating new ideas that grow market share, improve client experience, and drive growth
• Proactively lead planning, execution, and ultimately, success in the delivery of on-time, high-quality products
• Assimilate and synthesize multiple inputs for possible product direction into a set of priorities based on existing business goals and specifications
• Conduct market research to discover, assess, and quantify business opportunities for the assigned portfolio
• Translate customer requirements into clear and concise user stories for the development team
• Develop strategies to collect and integrate the voice of the customer feedback into product plans, as well as identify market trends
• Define and author product specifications to be used by product development teams in the implementation and delivery of product initiatives
• Assist marketing and development teams with writing and producing client-facing product documentation and launch materials
• Define clear acceptance criteria for each user story to ensure quality and delivery
• Run beta or pilot programs during the product’s qualifying phase while reviewing completed work to ensure it meets the acceptance criteria and user needs
• Draft, update, and approve all product documentation, through collaboration with service delivery teams, including but not limited to product-market plan, roadmap, and budget
• Define the resource effort estimate related to product cost/ pricing requests, and manage the profit and loss of the product
• Routinely communicate product status, progress, and percent completion of deliverables, resource utilization, including labor and funding, and high-level schedule(s) to executive management and related team members
• Serve as the primary day-to-day contact to facilitate communication and coordinate product activities
• Help manage and track the work of MiHIN-approved vendors and vendor contracts, including developing and monitoring vendor Statements of Work (SOWs) and vendor deliverables
• Work with external third-party organizations to assess strategic partnerships and licensing opportunities
• Provide product or product market trend responses to Requests for Proposals
• Create, maintain, and prioritize a list of features, bug fixes, and improvements (product backlog) based on business objectives and user needs
• Mentor, coach, train, and delegate project tasks as appropriate to additional team members.
• Ensure that the information MiHIN produces, maintains, stores, or transmits remains secure through adherence to MiHIN’s security policies and procedures
• All other duties as assigned

Qualification & Requirements

Required qualifications:

• Bachelor’s degree in computer science, information technology, business, healthcare administration, or a related degree course
• 6 – 10 years of relevant work experience
• Demonstrated success in defining and launching products that meet and exceed business objectives
• Subject matter expertise in health information technology, health information exchanges, and/or federal HIT programs, as well as health information technology standards including HL7V2, HL7v3, and FHIR
• Thorough knowledge of product management methods, techniques, and tools
• Excellent presentation, facilitation, communication (written and verbal English), and organizational skills with high attention to detail and task completion orientation
• Ability to work independently, or under supervision, and to multitask when several work products are required
• Proven ability to influence cross-functional teams without formal authority
• Prior experience with large-scale information technology projects
• Knowledge of Microsoft Office tools such as Word, Excel, PowerPoint, and Outlook essentials; superior skills in MS Excel

Preferred Qualifications:

• Master’s degree in business, computer science, healthcare administration, or a related degree course
• Prior experience with both large corporations and/or small startup organizations in high tech, public sector, and/or healthcare industries
• Experience with Agile Product Management
• Familiarity with continuous process improvement methodologies
• Experience in the successful launch of multiple products to market with a demonstrated strong return on investment

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave