Senior Manager, Service Delivery Excellence, HR Shared Services

Key Responsibilities

• Acts as project manager for the planning, implementation and ongoing support for Shared Service Delivery projects, tool implementations and improvements, ensuring on-time, on-budget delivery at the highest quality
• Leads the team responsible for building and maintaining the knowledge base, driving right content to right associate every time
• Leads the team driving Service Delivery quality, training and change management and ensuring Service Delivery processes are mapped, documented and continuously improved
• Supports the HR M&A Due Diligence team on hire-to-retire processes, highlights risk, develops countermeasures to ensure ROIC and leads integration/divestiture Shared Service activity
• Is a steward of process improvement through VES (Veralto Enterprise System)

Qualification & Requirements

The essential requirements of the job include:

• 10-12 years of experience leading projects and continuous improvement initiatives with proven substantial savings, following the project lifecycle methodology and lean principles
• 6-8 years of leadership experience
• 2-3 years of experience in a Shared Services model
• Bachelor’s degree
• Project Management Certification
• Continuous Improvement or Lean Certification
• Proficient in Microsoft Office and project management tools

It would be a plus if you also possess previous experience in:

• Mergers and Acquisitions
• Veralto Enterprise Systems (VES) or Lean/Kaizen Principles and Tools
• Change Management experience or certification
• Global experience with multi-country implementations
• Multilingual

Benefits

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.