Senior Manager – S2P

Key Responsibilities

• Lead a team of ~10 P2P professionals responsible for executing daily operational tasks including Purchase Requisition and Purchase Order (PO) Management, Invoice Processing and 3-way matching, Vendor Master Data Management, Payment Processing, Employee Expense Reporting and Helpdesk.
• Ensure accurate and timely execution of all P2P transactions in line with agreed SLAs.
• Oversee issue resolution, exceptions, and escalation management related to vendor payments and invoices.
• Serve as the primary point of contact for the client on all P2P-related matters.
• Lead client calls, governance meetings, and ensure proactive communication on operational performance, risk areas, and process changes.
• Build and maintain strong relationships with client stakeholders, including procurement, accounts payable, and finance teams.
• Drive team accountability and performance management in alignment with SLAs and KPIs.
• Monitor daily operations to ensure compliance, timeliness, and accuracy.
• Prepare and present periodic performance reports and dashboards to internal and client leadership.
• Identify opportunities to optimize and automate P2P processes, reduce cycle times, and improve controls.
• Ensure P2P processes are well-documented, standardized, and compliant with internal controls and audit requirements.
• Collaborate with procurement, finance, and IT teams to enhance system and process efficiency.
• Actively participate in the client’s Oracle ERP transformation project from Day 1.
• Lead and coordinate User Acceptance Testing (UAT) and System Integration Testing (SIT) for P2P processes.
• Support change management, training, and knowledge transfer to ensure a successful transition to the new system.
• Recommend improvements in purchasing methodologies and procurement process flows and may actively participate in implementation and ongoing administration.
• Achieve year-over-year reductions in total costs of goods and services, while maintaining or improving supplier quality and service levels.
• Leverage and apply strong understanding of contracting and negotiating, risk mitigation, and supplier relationship management to manage supplier relationships and provide sustainable cost, quality, availability, and technology solutions with adherence to procurement policies.

Qualification & Requirements

Minimum Qualifications / Skills

• Bachelor’s degree in finance, Accounting, Business Administration or related field. MBA preferred.
• Relevant years in Procure to Pay or Accounts Payable domain with at least 3 years in a leadership role.
• Experience working in a shared services / BPO environment, preferably serving US-based clients.
• Strong working knowledge of Oracle ERP systems; experience in ERP transitions is a strong advantage.
• Deep understanding of end-to-end P2P cycle and related compliance, internal controls, and reporting.
• Proven track record in client management, team leadership, and performance improvement.
• Excellent communication, stakeholder engagement, and problem-solving skills.

Preferred Qualifications/ Skills

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…