Senior Manager, People Operations EMEA
Toast
Europe, Ireland, Dublin
Oops! You need to have an account to use this feature
Sign up to access features including all filters, job matching, dashboard, apply service, etc.
Compatibility Score
Compatibility Score / Job Matching
This unique feature shows a score indicating how closely this job matches the preferences you set in your profile.
Access to this feature requires signing up.
Salary
$54,890 - $109,781 Per Year
Rank
Senior Manager
Responsibility
Site Lead
Scope
Regional
Workplace
100% in office
Functions
HR
Reports to
Director, Talent Operations, Experiences
Level
N-2
Travel Max:
0%
Posting Date
10-13-2024
Description
As the Senior Manager of Talent Operations (EMEA) you will help build and deliver a frictionless employee experience spanning across the employee lifecycle for our teams in EMEA. You will have a critical role on the operations leadership team and will play a part in building out a global “shared services” model.
Key Responsibilities
- Lead People Services (Shared Services) delivery for the EMEA region
- Coach, manage and develop a team of people operations professionals, with a focus on high-quality service delivery across the employee lifecycle including operations, benefits, compensation, and more.
- Define and monitor metrics and SLAs to measure success of the team and provide insights for decision-making.
- Drive continuous improvements focused on automation, standardization and scalability that improve Toaster experiences, increase efficiency, and ensure compliance with local laws and customs.
- Build strong relationships with stakeholders across the People Team, Legal, Finance, and Business teams to influence change and drive the adoption of an evolving service delivery model.
- Be the local subject matter expert that can influence Global COEs on program design that is locally relevant and compliant while aligned to global principles.
- Partner across the People & Places team globally to prioritize and deliver on a variety of small to large, complex, integrated People team initiatives.
Qualification & Requirements
- Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience
- At least 7 years of experience in managing People Operations/Shared Service Functions
- 5 years of proven people management and leadership experience in a global organization.
- Experience operating in a matrixed structure.
- Expertise in Global HR Transformation, strategy, design and transition of People Operations to create value for the organization
- Manage compliance with labour regulations, GDPR requirements and best practices to ensure Toast remains compliant.
- Familiarity with Sox and have managed programs and processes that are Sox compliant
- Understanding of HR Technology, HR reporting, workflow, and auditing requirements (experience with Greenhouse, Workday and ServiceNow is valuable)
- Excellent analytical, problem solving and decision making skills with a strong attention to detail.
Benefits
- Flexible paid time off
- Sabbatical opportunity after five years
- Professional development reimbursement program
- Commitment to employee wellbeing through resources such as a quarterly wellness stipend and mental health benefits
- Various peer and company recognition programs
- Pension and matching
- Extended medical cover
- Employee stock purchase plan
- Expanded parental leave
- Subsidized backup childcare
Company Profile
Toast
Industry
Software Development
Revenue
$2.47B
Employees
5,500
Fortune 500 Rank
#766
Global 500 Rank
NA
Clicking the link below will open a new window in your browser where you can apply directly to this role. Please check out our Pricing Plans if you’d like us to apply to jobs on your behalf.
