Senior Manager – People Operations
Zeta
APAC/Oceania, India, Bengaluru
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Salary
Rank
Senior Manager
Responsibility
Functional Tower Lead
Scope
Regional
Workplace
100% in office
Functions
HR
Reports to
Level
N-3
Travel Max:
0%
Posting Date
02-09-2025
Description
We are looking for an experienced Senior Manager – People Success Operations to oversee and drive operational excellence across key HR functions, ensuring compliance, efficiency, and a seamless employee experience. The ideal candidate will have a strong background in HR compliance, shared services management, onboarding & exit processes, and eventually payroll and payroll compliance.
Key Responsibilities
HR Compliance & Governance:
- Ensure compliance with labor laws, statutory regulations, and company policies.
- Develop and implement HR policies, SOPs, and frameworks in line with industry best practices.
- Liaise with legal and finance teams to manage risk and ensure adherence to employment laws.
HR Shared Services Management:
- Lead and manage the HR Shared Services team to provide timely and accurate support for employees across functions.
- Streamline HR processes to improve efficiency, accuracy, and service levels.
- Implement HR systems and automation tools for better workforce management.
Onboarding & Exit Management:
- Oversee a seamless onboarding experience for new hires, ensuring compliance with documentation and background verification processes.
- Manage a structured and efficient exit process, including full & final settlements, clearance formalities, and exit interviews to capture insights.
Payroll & Payroll Compliance:
- Collaborate with finance and payroll teams to ensure accurate payroll processing.
- Ensure compliance with tax regulations, provident fund, gratuity, and other statutory payroll requirements.
- Work towards streamlining payroll operations through automation and process optimization.
Qualification & Requirements
Skills
- Strong knowledge of labor laws, payroll regulations, and HR best practices.
- Experience with HRIS systems, automation, and process improvements.
- Excellent leadership, stakeholder management, and communication skills.
- Strong analytical skills with the ability to leverage data to make informed decisions that align with business goals.
- Ability to thrive in a fast-paced environment, managing multiple stakeholders and projects concurrently.
- Excellent interpersonal and communication skills, with the ability to influence senior leaders and drive change.
Experience And Qualifications
- 12+ years of experience in HR Operations, with a strong background in IT Services, ITES, or Product Companies
- Proven expertise in managing HR compliance, shared services, and employee lifecycle processes
Benefits
No information available.
Company Profile
Zeta
Industry
Software Development
Revenue
$268M
Employees
1,800
Fortune 500 Rank
NA
Global 500 Rank
NA
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