Senior Manager – Master Data Management

Key Responsibilities

• Owns and implements the Master Data Management program. Manage the MDM platform, ensuring it meets the evolving needs of the business. Manage the global MDM team.
• Monitor data management trends and technologies to drive continuous improvement.
• Provide leadership and guidance to the MDM team, setting clear goals and expectations. Architects Master Data solutions consisting of people, process and technology.
• Must have a detailed understanding of Data Governance
• Integrates Data Governance into MDM service. Member of the Data Governance Council
• Leads core technical teams to control and enhance master data quality and standards.
• Establishes and meets SLA for MDM requests. Establishes a change request process for all master data. Establishes data quality metrics for master data.
• Ensures security compliance of master data.
• Works with IT technical teams to architect and implement controls over MDM data.
• Implements synchronization strategy between hub and spoke data sources.
• Partners with data stewards to implement the standards, policies and guidelines. Recommends project priorities and provides clear visibility
• Identifies data issues and coordinates with the teams in solving. Provides expert consultation on data strategy and initiatives.

Qualification & Requirements

• Bachelor’s degree in Information Systems, Business Administration, or related field.
• Minimum of 7 years of experience in data management, with at least 3 years in a leadership role. Proven track record of managing large-scale MDM programs.
• Solid understanding of data governance principles and practices.
• Superb communication and interpersonal skills, with the ability to engage effectively with technical and non-technical collaborators. Experience with MDM tools and technologies.
• Superior collaboration and communication/interpersonal skills critical Experience working with global virtual and co-located team structures. Excellent Program and Project management skills
• Superb communication skills and experience in presenting to Executive Management. Solid ability to deal with a high degree of ambiguity and drive clarity.
• Experience working with collaborators to surface detailed requirements information. Excellent listening skills to understand and interpret collaborator responses.
• Strong facilitation skills to lead requirements and user story sessions. Good interpersonal skills to help negotiate priorities and resolve conflicts. Strong analytical capabilities
• Strong documentation skills

Benefits

Copeland places a high value on ensuring that employees have a good work-life balance. We provide access to a competitive benefits package, including the following: medical insurance, dental and vision coverage, 401k participation with a competitive immediate match, fitness center, parental leave, and an online wellness rewards program. Immediate vacation and holiday leave are available. Employee resource groups, including a very active Diversity and Inclusion committee, ensure that the Copeland values are incorporated into everyday employee life.