Senior Manager Global Business Services (GBS)

Key Responsibilities

Leadership and Strategy:

• Lead GBS transformation initiatives by setting the vision and strategic direction, while enhancing and implementing innovative strategies for solutions, including shared services, outsourcing, and global business models.

Client Development and Engagement:

• Build and nurture strong relationships with our clients to lead business development and strengthen our regional network

Project Management and Delivery:

• Oversee the delivery of large-scale, complex transformation programs, ensuring they meet timelines, budgets, and quality standards.

Team Management and Development:

• Manage and mentor a team of consultants, fostering a collaborative and high-performance culture.

Qualification & Requirements

• Over 8 years of relevant consulting experience in GBS, Shared Services, and/or Business Process Outsourcing (BPO) sectors, including a minimum of 4 years in a leadership role.
• Demonstrated commercial proficiency in originating client opportunities and developing proposals that expand the scope of existing engagements, with a strong focus on business development and building sustainable client relationships essential for success in the role.
• Extensive experience in delivering end-to-end multi-functional transformation programs within GBS operations, showcasing a deep understanding of operating models, systems, data, processes, and governance, as well as technology-driven change initiatives like ERP, process mining, and automation.
• Proven ability to engage and influence senior stakeholders, manage teams effectively to meet deadlines and quality standards, and develop sustainable client relationships through business development efforts.
• Proficiency in both Dutch and English is a strong advantage.

Benefits

• You share in our profits. On top of a fixed salary.
• Always keep growing. With our development program.
• Compensation to set up your home workplace in an ergonomically responsible manner and an internet allowance.
• Part-time (32 hours) or full-time (40 hours) work.
• Flexible working hours, you manage your own schedule.
• 26 days of vacation per year with a full-time employment contract and the option to purchase additional days.
• Swap 3 national holidays for 3 non-national holidays. If you want.
• A good mobility scheme: the choice of various options such as a lease car, travelling by public transport, a cash budget or a combination of these.
• A laptop and iPhone. You may also use the iPhone privately.
• A pension scheme where your own contribution is only 2%. For later.
• Possibility to participate in the collective health care costs scheme.
• Tax-advantaged matters. Think of company fitness, purchasing a bicycle at gross salary or the possibility to lease a bicycle.
• The option to use 55 hours of babysitting per calendar year, if your child is 12 years or younger.
• A monthly budget that allows you to make choices regarding flexible employment conditions, such as extra vacation days or financing a bicycle plan.
• Six weeks of fully paid maternity leave for traditional and rainbow families.